Posted:
5/14/2026, 3:56:38 PM
Location(s):
Seoul, South Korea
Experience Level(s):
Junior
Field(s):
Customer Success & Support
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
MAJOR RESPONSIBILITIES
Client/Stakeholder Management
Issue the access card and arrange the locker for new hire
Support access card issuance and access-related requests for employees, visitors and contractors.
Collect and/or receive mail and courier deliveries, receipting in register and informing relevant staff
Resolve problems associated with all building services including: Janitorial, mailroom support, parking, badging, conference rooms and supplies
Fulfil any ad-hoc requests promptly and efficiently to support of facilities issues
Ensure any faults or defects are noted and reported to ensure an outstanding client experience
Respond to inquiries from internal and external customers regarding such information as: locations of buildings, local services and local amenity information Procurement & Vendor Management
Manage multiple vendors including hard and soft skills to deliver services on time and within budget
Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices
Support day-to-day office and workplace operations to ensure a safe, efficient and well-maintained client-site environment.
Risk Management
Assist in the implementation and management of a property risk management program
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Support EHS-related administrative activities, regular checklists, escalation and incident reporting procedures.
Achieve Key Performance Indicators and Service Level Agreement target
MAJOR CAPABILITIES
Ideal Experience
Min. 1 year of experience in facilities, property management, hospitality or related field
Experience of working in environment
Knowledge of vendor management for specialized services
An understanding of basic technical aspects of property
Critical Competencies
Client Focus & Relationship Management
Ease of interaction with a wide range and wide level of client staff
Ability to manage conflict and balance between client and firm requirements
Has a customer-oriented attitude
Demonstrates proactive & professional approach to customer service
Project Management & Organizational Skills
Organizational skills to prioritize work and meet tight deadlines
Proven ability to manage multiple and complex operational matters on a daily basis
Location:
On-site –Seoul, Korea, Republic ofIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Website: https://www.us.jll.com/
Headquarter Location: Chicago, Illinois, United States
Employee Count: 10001+
Year Founded: 1783
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Commercial ⋅ Real Estate