Education Services Analyst (f/m/d)

Posted:
9/5/2024, 8:45:17 PM

Location(s):
Bavaria, Germany ⋅ Feldkirchen, Bavaria, Germany

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Training coordination responsibilities:

  • Manage customer requests for live/virtual training: consult, quote, coordinate, process orders/invoices.
  • Organize trainer allocation, logistics and technical set-up on Amazon Web Services.
  • Customer data administration and reporting in Learning Management System.
  • Account administration and strategic collaboration with services sales and field engineers.
  • Process customer enquiries for online training courses and certifications.

Creative and project-related responsibilities:

  • Awareness creation and communication for customer training, e.g., mailer campaigns, social media, video storyboards, etc.
  • Collaboration in various training projects and events such as: webinars, blogs, analytics, etc.

Requirements/Qualifications

  • A commercial qualification and 5+ years of professional experience in customer service, training administration, marketing, sales or similar.
  • Fluent in German and English, French is an advantage.
  • Experience with Learning Management software (Docebo) is a plus.
  • Familiarity with traditional and modern training methods and techniques.
  • Proficiency with MS Office package and Teams, Zoom.
  • Experience with modern marketing tools and processes.

Benefits we offer you:

  • Competitive Salary
  • 30 days annual leave
  • 5 days paid time to volunteer to give back to our communities.
  • Group Personal Pension Plan
  • Ticket for the public transport
  • JobRad scheme
  • Meal vouchers
  • Working in a hybrid model in a modern office concept
  • And so much more, do not hesitate to contact us.

We’re doing work that matters. Help us solve what others can’t.

Cadence Design Systems

Website: https://www.cadence.com/

Headquarter Location: San Jose, California, United States

Employee Count: 5001-10000

Year Founded: 1988

IPO Status: Public

Industries: Aerospace ⋅ Electronic Design Automation (EDA) ⋅ Hardware ⋅ Mobile ⋅ Semiconductor ⋅ Software