Who We Are

Join a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Search public records and examine titles to determine legal condition of primarily commercial or industrial property title. Copy or summarize recorded documents which affect the condition of title to the property. Works independently and uses experience to examine title to real property, ranging in complexity, to determine status and establish chain of title. Builds base of experience with different types of property. Projects undertaken can range from simple parcels requiring a few hours of production time to commercial properties that may take days or even weeks to complete.

HOW YOU'LL CONTRIBUTE

• Responsible for performing complete title examination and examine the chain of title primarily for commercial transactions 
• Abstracts and analyzes records, such as mortgages, liens, judgments, easements, vital statistics, and plat and map books to determine ownership and legal restrictions, verify legal description of property and completeness of records 
• Resolves most issues such as missing information, incomplete, inaccurate, or contradictory information contained in the title documentation
• Prepares initial title commitment documentation based on the application of procedural guidelines
• Responsible for preparing various types of title reports 
• Prepares and reviews reports for accuracy
• May provide underwriting interpretation within established guidelines
• Obtain document copies from county websites and imaging systems
• Perform online research
• Follow preestablished First American search and exam guidelines 
• Other duties as assigned

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

• High School Diploma or equivalent
• 5+ years directly related experience
• Tennessee experience
• State license(s) if required

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Detail / quality orientation
• Analytical review skills
• Research skills
• Strong problem solving skills
• Communication skills, both verbal and written
• Customer service orientation
• Standard MS skill set
• Possesses critical thinking skills and the ability to sort through online files and other various records
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service
• Must be able to keep up in a fast-paced, deadline-driven environment
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Must be self-motivated with a strong work ethic and the ability to research independently as needed
• Ability to manage and balance multiple projects
• Familiarity with key functions of a computer as well as knowledge of Microsoft Office including Excel 
• Proficient in researching title records, searching through multiple title plants and various resources needed to search complex properties and compile records
• Possesses a comprehensive understanding of all documents shown in the public records, knowledge of legal descriptions and the ability to read a legal description and plot it on a map
• Knowledge of legal terms helpful
• Familiar with all aspects of title work
• Have high speed internet to use our secure VPN environment
• Have a dedicated space to work from home without background noise
• Must be able to work well with others in a remote environment  
• Be available to work during fulltime during business hours & attend fulltime training
• Work overtime as needed by the business unit

*This is a Remote position*

Pay Range: $21.44 - $28.59

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.