Posted:
7/25/2024, 9:42:28 AM
Location(s):
Arizona, United States ⋅ Phoenix, Arizona, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ IT & Security
JOB SUMMARY
Supervise the Loss Prevention Staff. Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, conduct physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist owners/guests/associates during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unauthorized persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
CORE WORK ACTIVITIES
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Website: https://marriottvacationsworldwide.com/
Headquarter Location: Orlando, Florida, United States
Employee Count: 10001+
Year Founded: 1984
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Hotel ⋅ Rental ⋅ Tourism ⋅ Travel