Job Description

JOB DESCRIPTION:

YOUR ROLE AS:

An eCommerce & Digital Marketing Executive, you will be responsible for driving online sales and enhancing brand presence through eCommerce platforms and digital marketing strategies. Yaou will oversee product listings, manage promotional activities, optimize sales performance, and create engaging content across digital channels. Additionally, you will lead event planning initiatives to increase brand visibility and customer engagement.

WHAT YOU’LL CHAMPION:

 eCommerce Management

• Develop and implement strategies to drive sales on eCommerce platforms (Shopee, Lazada, TikTok).

• Optimize product listings, manage promotions, and enhance visibility and sales performance.

• Collaborate with internal teams to ensure product availability and timely order fulfillment.

• Monitor and analyze eCommerce performance metrics to identify opportunities for growth and improvement.

Social Media Management

• Plan, create, and schedule engaging content across all social media channels to enhance brand visibility and engagement.

• Manage social media campaigns, including paid promotions, to drive traffic and conversions.

• Monitor social media trends, track performance metrics, and adjust strategies to optimize results.

Event Planning & Management

• Organize and execute brand-related events, including product launches, pop-ups, and promotional events, to increase brand exposure and customer engagement.

• Coordinate with vendors, partners, and internal teams to ensure seamless event execution.

Reporting & Analysis

• Track and report on the performance of marketing campaigns, social media activities, and eCommerce sales.

• Use data and insights to make informed decisions and optimize future marketing efforts. 

WHO YOU ARE:

• Bachelor’s degree in Marketing, Business, or a related field.

• Minimum 2 years of experience in eCommerce management, with proficiency in platforms like Shopee, Lazada, and TikTok.

• Strong skills in digital marketing, content creation, and campaign management.

• Analytical mindset with the ability to interpret data and optimize marketing strategies.

• Detail-oriented and able to multitask in a fast-paced environment.

• Proficient in English and Chinese, with excellent communication skills.

Soft Skills & Competencies:

• High attention to detail and ability to work in a fast-paced, dynamic environment.

• Proactive attitude, willingness to learn, and adaptability to industry changes.

• Excellent communication and collaboration skills to coordinate with cross-functional teams.

WHERE YOU’LL GO:

Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars. 

Based on your performance and contribution in this role, you will have opportunities to grow into a Senior Marketing Executive. In this role, you will take on a more strategic position in managing large-scale campaigns, leading eCommerce innovations, and mentoring junior team members. You will work closely with cross-functional teams to drive brand growth and expand market reach.

WHAT YOU’LL ENJOY:

•  Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.

• Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities. 

• Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.

• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners. 

• A unique Allstar culture like no other 

OUR HIRING PROCESS:

• Application received

• Candidate screening

• Interview(s) and assessment(s)

• Background check and/or other assessments

• Offer and negotiation

GET TO KNOW SANTAN:

Santan

Santan is the home of the famous Pak Nasser Nasi Lemak and many flavours of Asean that are well-loved onboard. 

GET TO KNOW US:

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).

Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard. 

Search Firm Representatives - We do not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any of our employees without a valid written search agreement in place will be deemed as our sole property. No fee will be paid when a candidate is hired by us as a result of an agency referral when there is no pre-existing agreement in place.