Posted:
10/3/2024, 9:25:25 AM
Location(s):
Oberhausen, North Rhine-Westphalia, Germany ⋅ North Rhine-Westphalia, Germany
Experience Level(s):
Senior
Field(s):
IT & Security ⋅ Product
CACI is looking for a Senior Program Manager to support our AFRICOM/EUCOM/CJTF-HOA customer in Stuttgart, Germany. This position is contingent upon award of the ELITE Contract
The ideal candidate will be an experienced Senior IT Program Manager that organizes, directs, and manages contract operation support functions, involving multiple, complex and inter-related project tasks. Manages teams of contract support personnel at multiple locations. Maintains and manages the client interface at the senior levels of the client organization. Meets with customer and contractor personnel to formulate and review task plans and deliverable items. Ensures conformance with program task schedules and costs. Establishes and maintains technical and financial reports to show progress of projects to management and customers, organizes and delegates responsibilities to subordinates and oversees the successful completion of all assigned tasks.
Responsibilities:
The PM provides leadership, management and oversight for the program workforce to deliver communications and information technology (IT) services to support U.S. Africa Command (AFRICOM), U.S. European Command (EUCOM), Southern European Task Force Africa (SETAF-AF), and the Combined Joint Task Force - Horn of Africa (CJTF-HOA), and their associated staff elements and organizations. All parties require devices, hardware, software, and network IT and communications support services for the continued enhancement, operation, maintenance, and life cycle support for networks, office automation, communications, and software and systems applications supporting C4 systems.
The candidate will serve as a senior CACI representative and be the direct interface to AFRICOM, EUCOM, SETAF-AF and the CJTF-HOA TPOCs and the AFRICOM and EUCOM CORs. The PM is responsible for establishing a strong working relationship and managing service delivery performance through SLA's and other key performance metrics. Responsible for the program budget, performance and delivery of exceptional customer services and user experience, measured by Service Level Agreements.
Required Skills:
• Acts as primary customer contact for program activities, leading program review sessions and providing weekly customer briefings on end user environment operational performance and special project statuses.
• Understanding of applications and network systems like those in use at HQ USEUCOM and HQ USAFRICOM.
• Excellent written and verbal communication skills, and experience in presenting material to senior DoD and non-DoD officials
• Managerial experience in a C4 networking environment with a significant number of direct staff.
• Experience supervising substantial DoD C4 operations which encompass software development, user and network systems integration, and training in diverse operating environments with people of various job categories and skills.
• Experience in a quality assurance environment that includes, at a minimum, knowledge of: customer satisfaction tracking; user complaint and monitoring programs; and quality control (QC) systems reviews and analysis.
• Proven skills in manpower utilization, procurement, training, problem resolution, and employee relations.
• Attracts, trains, develops, manages, and retains high performing staff. Responsible for program financial management including profit and loss.
Desired Skills:
• Identifies program problems and obtains solutions, including allocation of resources or changing contractual specifications.
• Collaborates with Operations and Engineering teams to ensure that designs and new technology deployments include appropriate operations and maintenance support mechanisms to deliver a high degree of efficiency and optimal customer experience support.
• Champions, models, and coaches staff to exhibit cultural beliefs with the highest ethical standards
• Collaborates with Business Management director on the development of the division budget and cost reduction initiatives.
Qualifications:
• Bachelor’s Degree
• 10+ years’ experience large complex IT programs
• PMP
• Experience in developing strategies and driving business growth.
• Experience supporting a Combatant Commands Enterprise IT infrastructure
• Current TS/SCI
What We Can Offer You:
• We’ve been named a Best Place to Work by the Washington Post.
• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
• We offer competitive benefits and learning and development opportunities.
• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
• For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$168,200 - 370,000 USDWebsite: https://caci.com/
Headquarter Location: Arlington, Virginia, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Public
Industries: Software