What is the opportunity?

Join Our Team as a Fiduciary External Accounts Officer (FEAO) – Your Career Starts Here!

Are you ready to kickstart your career in wealth management? As a Trainee Fiduciary External Accounts Officer (FEAO), you’ll be at the heart of our Fiduciary External Accounts team, supporting the management of complex fiduciary structures for RBC International Trusts. This role is perfect for school leavers or trainees eager to dive into the world of finance, compliance, and client service.
 

You’ll play a key role in ensuring third-party accounts are opened, maintained, and compliant with regulatory standards. Working closely with our Client Handling Team, you’ll help deliver exceptional service while upholding strict governance and client satisfaction. This is a permanent, full-time role based in our Jersey office (4 days in-office), where you’ll gain hands-on experience in a dynamic, supportive environment.

What will you do?

• Third-Party Account Management & CDD Administration: Be the go-to person for opening and maintaining third-party accounts, ensuring all Know Your Customer (KYC) requirements are met.
• Client Due Diligence (CDD) Support: Handle due diligence requests promptly to keep accounts in good standing, managing risks and escalating concerns when needed.
• System Accuracy & Compliance: Ensure RBC’s core systems are updated correctly and comply with regulatory frameworks.
• Fee Management: Assist in billing and tracking fee income to support profitability and Work in Progress (WIP) recovery targets.
• Team Collaboration: Work alongside experts in fiduciary services, compliance, and client handling to deliver best-in-class solutions.
• Professional Growth: Stay updated on regulatory changes, participate in training, and build a strong foundation in financial services.

What do you need to succeed?

Must-have

• A proactive, solution-oriented mindset with resilience and adaptability.
• Strong communication skills and a team-first attitude.
• Basic financial literacy and a willingness to learn.
• Trustworthiness and a commitment to confidentiality.
• Enthusiasm for building a career in wealth management!

Nice-to-have

• Interest in pursuing a Category B qualification under Jersey/Guernsey Financial Services Commission regulations.

What’s in it for you?

At RBC, we’re not just about banking—we’re about building lasting relationships and making a difference. Here’s what you’ll gain:

• Mentorship & Growth: Leaders who invest in your development through coaching and hands-on opportunities.
• Work with the Best: Collaborate with top professionals in the field and learn from their expertise.
• Impactful Work: Contribute to a team that helps clients and communities thrive.
• Dynamic Culture: Join a progressive, high-performing team that values collaboration and innovation.

Ready to take the first step in your career? Apply now and start your journey with RBC—where your potential meets opportunity!

Agency Notice: RBC Group does not accept agency resumes. Please do not forward resumes to our employees or locations. We only pay fees to agencies with prior agreements and do not accept unsolicited resumes. Contact our Recruitment team for details.
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Job Skills

Customer Knowledge, Customer Service, Customer Service Management, Group Problem Solving, Identifying Sales Opportunities, Interpersonal Relationship Management, Oral Communications, Perseverance and Follow-Through, Product Services, Sales Activities

Additional Job Details

GASPÉ HOUSE, 66-72 ESPLANADE:SAINT HELIERSaint HelierJersey36.25Full timeWEALTH MANAGEMENTRegularSalaried2026-06-242026-07-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.