At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Medical Assistant/Outpatient Clinical Care Assistant - Neurology

                        

Location

Mayfield Hts

                    

Facility

Hillcrest Hospital

                     

Department

Ambulatory Operations Transition-Regional Operations

                      

Job Code

C15016

                     

Shift

Days

                       

Schedule

8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.

As a Medical Assistant on Hillcrest’s Neurology Team, you will play a vital role in creating a welcoming and supportive environment for patients, families, and visitors. You’ll work collaboratively with fellow staff to support medication management, patient monitoring, and a variety of administrative and clinical tasks. This position offers a unique opportunity to broaden their clinical experience by engaging in a wide range of responsibilities across patient care, compliance, and coordination with interdisciplinary teams. The role provides hands-on exposure to multiple facets of healthcare, making it an excellent opportunity for those looking to deepen their knowledge and skills. With a strong emphasis on professional development, this role serves as a solid foundation for continued growth within the clinical environment, setting it apart as a dynamic and rewarding career opportunity. 

This role is also posting for an OCCA (Outpatient Clinical Care Assistant). As an OCCA on this team, you will be familiar with performing health screenings, collecting specimens, updating health records, keeping medical supplies stocked, maintaining examination areas, and monitoring, recording, and communicating patients’ conditions. Outpatient Clinical Care Assistants also perform administrative duties, such as appointment scheduling and patient registration, which offer a unique learning opportunity to expand your skillset.

A caregiver in this role will work 8:00am to 4:30pm with rotating evenings and weekends.

A caregiver who excels in this role will:  

• Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.  
• Monitor and communicate changes in patient condition.  
• Maintain equipment, medical supplies and examination areas.  
• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.  

Minimum qualifications for the ideal future caregiver include:  

• Graduate from an approved Medical Assisting Program.  (As designated by the Enterprise MA Steering Committee)  
• OR Military training as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) will be considered 
• Completion of a clinical externship (Extensive clinical experience may be considered in lieu of formal clinical externship) 
• Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross (within new hire period) 
• Current demonstrated clinical proficiency 

OR FOR AN OCCA:

• High School Diploma/GED 
• Understanding of human anatomy, basic patient care activities and math  
• Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross (within new hire period) 
• One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting OR additional formal training/education 

Preferred qualifications for the ideal future caregiver include: 

• Medical Assisting Certification 
• Successful completion of Cleveland Clinic Externship 
• Proficiency in the use of an Electronic Medical Record (EMR) 

 
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/        

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Good visual acuity through normal or corrected vision.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
• Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
• Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities