Posted:
10/15/2024, 5:00:00 PM
Location(s):
Texas, United States ⋅ El Paso, Texas, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support
Position Summary...
What you'll do...
Leads and participates in teams by using and sharing resources, information, and tools. Identifies customer needs and business priorities. Coordinates and executes work assignments. Provides advice, feedback, and support to ensure timelines and work quality are achieved. Models and helps team members adapt to change or new challenges.
Supervises associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance. Teaches and supports company policies and procedures and ensures compliance. Participates in the hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates.
Maintains quality and safety standards in assigned area of responsibility by ensuring equipment, tools, and supplies used by associates are in proper working order and readily available at the start of each work shift. Ensures associates are trained on Logistics and company policies and procedures and monitors compliance. Distributes and maintains procedures and supporting documentation.
Assigns and supports activities to ensure compliance with external rules and regulations for example, OSHA, Hazardous Waste, NFPA, Storm Water, DOT).
Serves as an expert in landscape management. Manages assigned areas using horticulture methods and solutions. Maintains garden beds, containers, and landscape plants.
Leverages technology (for example, phones, tablets, laptops) to complete work orders and maintain records, logs, and documentation.
Performs landscaping tasks (for example, cutting grass, weed management, and raking leaves). Applies planting and pruning techniques as needed. Identifies and resolves pest and disease issues through chemical applications.
Troubleshoots and provides customer service by communicating with facility users. Resolves customer problems and complaints. Ensures work environments are maintained according to Walmart policies and procedures.
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity. Uses the Open Door Policy.
Performs other facility-related maintenance duties as assigned.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
Live our Values: Culture Champion - Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Live our Values: Servant Leadership - Is consistently humble, self-aware, honest, and transparent.
Embrace Change: Curiosity & Courage - Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Embrace Change: Digital Transformation & Change - Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
Deliver for the Customer: Customer Focus - Delivers results while putting the customer first and applying an omnimerchant mindset and the EDLP and EDLC business models to all plans.
Deliver for the Customer: Strategic Thinking - Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Focus on our Associates: Diversity, Equity & Inclusion - Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.
Focus on our Associates: Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact to a range of audiences; and demonstrates energy and positivity for own work.
Focus on our Associates: Talent Management - Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others' contributions and accomplishments.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $26.00-$51.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
21 years of age or older.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Associate’s degree in horticulture or related area., Certified nursery and/or landscape professional., Intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint), Landscaping/gardening crew leader or supervisor., Proficient in speaking and understanding Spanish., State/local licensing where required (for example, Florida, Texas, California).Website: http://www.walmart.com/
Headquarter Location: Bentonville, Arkansas, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: E-Commerce ⋅ Grocery ⋅ Retail ⋅ Retail Technology ⋅ Shopping