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Position Summary

At Aetna, our health benefits business, we are committed to helping our members achieve their best health in an affordable, convenient, and comprehensive manner. Combining the assets of our health insurance products and services with CVS Health’s unrivaled presence in local communities and their pharmacy benefits management capabilities, we’re joining members on their path to better health and transforming the health care landscape in new and exciting ways every day.

Aetna is recruiting for an Executive Director, Sales & Account Management for Aetna's Medicare Senior Supplemental Insurance (SSI) who is responsible for leading the strategic direction and operational management of the sales team. This pivotal role drives growth across Medicare Supplement and Ancillary products through National Marketing Organizations (NMOs), strategic reinsurance partners, and direct-to-consumer. The Executive Director will foster relationships with key stakeholders, develop go-to-market strategies, and utilize market insights to strengthen our competitive position, ultimately enhancing the well-being of our members and communities. This position presents a unique opportunity to significantly impact the lives of seniors while advancing your career within a leading healthcare organization. If you are dedicated to positively impacting the lives of seniors by delivering high-quality, affordable healthcare solutions, we encourage you to apply for this key leadership role.

You'll make an impact by:

• Leadership & Strategy: Overseeing all aspects of the SSI sales team, ensuring alignment with company goals and the effective execution of sales strategies for both Med Supp and Ancillary products. Developing and deploying a direct-to-consumer sales strategy. Working across the sales team to develop needs-based portfolio selling approach.

• Relationship Management: Serving as the primary contact for top-level NMOs and reinsurance partners; maintaining and nurturing ongoing relationships to foster collaboration and improve sales performance.

• Negotiation & Contract Management: Leading negotiations for contractual arrangements with NMOs and strategic partners while monitoring and managing performance metrics.

• Training & Development: Overseeing the development and implementation of comprehensive training programs for internal teams and partners on product offerings, sales techniques, and market positioning.

• Performance Monitoring: Establishing KPIs and performance benchmarks to assess sales effectiveness; reacting proactively to changes in the marketplace and adjust strategies accordingly.

• Cross-functional Collaboration: Working closely with internal teams, including marketing, product development, and compliance, to ensure cohesive strategies and successful product launches.

• Supporting CVS Health in attracting, retaining, and engaging a diverse and inclusive consumer-centric workforce that delivers on our purpose and reflects the communities in which we work, live, and serve.

Required Qualifications

The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company’s business, as well as significant interaction with all the business leaders. The candidate will be expected to have the following key attributes:

• 10+ years of experience in sales and account management, with a focus on Medicare Supplemental products.

• Proven track record of success in selling and managing Medicare Supplement and complementary insurance products.

• Strong understanding of the Medicare landscape, regulations, and the competitive environment.

• Excellent negotiation, communication, and relationship management skills.

• Experience leading and developing people, preferably leading managers.  Proven team leadership experience - leadership skills to build high-performing teams, manage and develop talent, influence, and impact a broad set of stakeholders, engage, and inspire others, and lead by example.  Ability to lead teams and drive performance in a dynamic and fast-paced environment.

• Strategic thinker with the ability to analyze data, identify trends, and make informed decisions.

• Ability to effectively interact with a diverse workforce and cross functional groups. Experience working in a matrixed environment.

• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Education

Bachelor’s degree in business, healthcare administration, or a related field.

Pay Range

The typical pay range for this role is:

$120,800.00 - $265,914.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 01/10/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.