Technical Services Associate (Field Services)

Posted:
10/17/2024, 4:07:30 AM

Location(s):
Somerville, Massachusetts, United States ⋅ Massachusetts, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

 

Technical Services Associate (Field Services)

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Associate for our Field Services Department. This position offers a LOT of growth potential within our Technical Services Department and sets the employee up to be able to grow within the company. The selected candidate should exhibit strong organizational skills, be highly productive and be able to take the initiative to support the responsibilities of the team. 

 

Triumvirate provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. At Triumvirate, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

 

This position reports to Senior Field Services Manager. This is based in Somerville, MA and will be fully onsite. 

 

Essential responsibilities and duties include: 

  • Strong communication with internal and external customers while maintaining a professional attitude
  • Display leadership and teamwork among Field Services group
  • Work with the Technical Services Representatives to ensure high-level of customer services during job closure and month-end
  • Provide administrative support to Field Services department 
  • Collaborate with each New England Operations department to drive solutions
  • Develop understanding of the Environmental Health & Safety field and the state and federal regulations that impact the industry
  • Assist in data entry for job paperwork in office 
  • Organize and file project documents
  • Create client invoices based off of job paperwork 

 

Basic Requirements: 

  • Eagerness to learn about the Environmental Health & Safety Field
  • Proficient in Word, Excel, Outlook
  • Ability to multitask and be detail-oriented
  • Ability to work in a fast-paced work environment 
  • Prior customer service experience
  • Must be eligible to work in the United States without future sponsorship
  • Must have a reliable form of transportation 

 

Preferred Requirements

  • Bachelor's or Associate's degree preferred
  • Experience working within Oracle ERP
  • Relevant industry experience

 

#LI-Onsite

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more!  

To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697.  The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.

 

 

Triumvirate Environmental

Website: https://www.triumvirate.com/

Headquarter Location: Somerville, Massachusetts, United States

Employee Count: 501-1000

Year Founded: 1988

IPO Status: Private

Industries: Consulting ⋅ Education ⋅ Environmental Consulting ⋅ Health Care ⋅ Industrial ⋅ Life Science ⋅ Medical ⋅ Waste Management