Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft SQL Server Administration
Good to have skills : Database Architecture, Microsoft Azure Databases Infrastructure, Hybrid Cloud Solutions
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Database admin / Analyst Summary: As an Database Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services running on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise. Ideal Candidate Profile: Primary Skill: Proven experience in IT Managed Services. Strong background in Azure and hybrid/on-prem environments. Database MS SQL , Knowledge on Azure RDS Cloud Platforms: Microsoft Azure (IaaS,Paas, Identity management)- Deep knowledge of azure and configurations Scripting: Automation using PowerShell Good to have knowledge on Database Architecture, Responsibilities: Day to Day Responsibilities resolve Incidents and Problems, resolve queries and perform service request fulfilment services in relation to the management and administration of the database services and application provide Level 1 Support, Level 2 Support and Level 3 Support covering logging, monitoring and management of databases ensuring database patch compliance is maintained as required by client Policies and Standards;? support tenant administration such as by creating logins for, and providing access to, the Supplier’s Application teams support all database cloning and refresh activities for production and lower environments produce regular database usage reports managing high availability, replication and disaster recovery solutions for the database landscape;? ensuring all databases are covered in the backup policy perform performance tuning activities on the physical aspects of the database infrastructure, including server hardware, storage, network configurations, and database parameters. This will involve analyzing performance metrics, identifying bottlenecks, optimizing resource utilization, and implementing recommended tuning strategies to enhance the overall performance and responsiveness of the database system supporting the Application teams with database specific activities support month end processes, creating standbys and running scripts/processes manage various shell scripts on the database servers containing code that runs the overnight batch processes;? Archiving – manage the process that archives data from primary production databases into an archive database;? Refresh environments and associated databases – manage scripts that activate daily snapshot databases, including post activation scripts performing database changes; and? Alignment of production and pre-production – ensure databases are synchronized between production and pre-production to ensure currency as required by client’s policy and standards. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Azure DevOps. A 15 years full time education is required. Excellent written and verbal communication Self-Driven & Punctual Flexible to work in 24x7 shift This position is based at our Bengaluru office ( Preference).

15 years full time education

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