ZoomInfo is how businesses go to market (GTM) and we’re on a mission to modernize go-to-market for everyone. Powered by real-time data and insights, our unified engagement platform helps sales and marketing teams find, acquire and grow customers.

Rapid advancements in Generative AI are transforming our industry at an unprecedented pace. ZoomInfo Copilot, our AI-powered solution, is at the forefront of this transformation for go-to-market organizations and is making them more productive, efficient, and helping drive more successful business outcomes.

As a Principal Software Engineer for Account AI, you will play a crucial role in driving forward some of the most high-impact, innovative initiatives in our business. You will have the opportunity to collaborate with an exceptional group of software engineers, data scientists and designers to architect, build and ship AI-powered solutions that enhance our product offerings and empower other engineering teams at ZoomInfo to do the same. This position offers a unique opportunity to get in at the ground level of our brand new Strategy organization with substantial scope, impact and opportunities for growth.

What You’ll Do:

• Define and drive architectural decisions which will impact how other engineering teams at ZoomInfo incorporate AI into their work
• Remain close to the latest advancements and trends in AI and NLP, conducting research and experimentation to drive innovation and maintain a competitive edge
• Design, ship and scale core systems and features to support thousands of customers
• Collaborate with engineers, product managers, designers and other stakeholders to define strategy and set multi-quarter objectives and key results
• Define and promote software engineering best practices, contribute to design and code reviews, improve system observability and performance

What You’ll Bring:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field, or equivalent industry experience
• 12+ years of experience in backend or full stack software development, with a proven track record of building and scaling large scale distributed systems, data pipelines, and AI/NLP powered software products
• Proficiency in Node.js and Typescript preferred, or strong experience with another general purpose backend programming language such as Java, C# or Python
• Strong experience in SaaS application development and cloud environments (GCP, AWS or Azure) with a deep understanding of operational infrastructure (Docker, Kubernetes, Pubsub, Queues, Storage, etc) and microservice based architectures
• Experience with SQL and NoSQL databases such as BigQuery, Postgres, Mongo, Redis
• Experience with natural language processing and foundation large language models such as GPT, Claude, Llama, Mistral, etc
• Experience with prompt engineering and LLM application development, including practices such as Retrieval Augmented Generation
• Experience with embeddings & vector databases such as Pinecone, pgvector, etc
• Experience working in fast-paced, dynamic startup/scaleup environments with a significant amount of ambiguity and responsibility
• Experience fostering the professional growth and development of team members
• Excellent communication & collaboration skills with the ability to set overall vision, take ownership and drive projects end-to-end
• Excellent problem-solving & decision-making skills, with a bias towards action

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