Ivy Tech Community College - Terre Haute Campus - School of Information Technology is seeking an on-campus Lab Assistant. This position provides computer and network support for instructional classes within the School of Computing and Informatics programs; assist instructors with hardware/software troubleshooting, inventory control of hardware and software; provide supervision during open lab hours; purchasing and documentation support of the School of Computing and Informatics Data Center and Labs.

I. COMPUTER SUPPORT

1. Maintain computers and networks used in hands-on School of Information Technology programs and instructional labs (i.e. installation, rack configuration, imaging hard drives, network wiring, upgrades, and troubleshooting). Assisting all School of Information Technology instructors with any of the computer lab preparations.

2. Effectively control inventory of all hardware and software for the networking labs. Hardware may consist of computer equipment and peripherals, networking equipment and cabling supplies. Software may consist of operating systems, device drivers, licensing, installation, troubleshooting, etc.

II. OPEN LAB SUPPORT

3. Provide open lab hours for students to work on assignments outside of scheduled class times.

III. ADMINISTRATIVE

5. Support School of Information Technology faculty in networking lab activities, such as equipment selection, obtaining quotes, maintaining vendor contracts etc.

6. Assisting in the coordination of the School of Information Technology's programs, interns and assistants.

OTHER FUNCTIONS

1. Print, reconfigure and distribute lab documentation.

2. Work within time constraints.

3. Basic lab organization and cleanliness.

$15.00/hour 20 hours per week

Fee Remission for 6 credit hours of classes enrolled in at Ivy Tech after one year of employment

Minimum Qualifications:               Strong Communication Skills required; Associate degree or working towards a degree in Network Infrastructure, Server Administration, Information Technology Support, or Cyber Security/Information Assurance with related experience preferred. CISCO certifications

Preferred Qualifications:              

Other Requirements:      TOOLS/EQUIPMENT USED: Must have strong working knowledge of current technologies appropriate to area of support. Knowledge of PC Operating Systems such as:

• Windows 7, 8, 10, 11

• Linux distros

• Windows Server 2008, 2010 , 2012, 2016, 2022

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.