Senior Manager, Customer Marketing

Posted:
10/21/2024, 3:31:11 AM

Location(s):
Ontario, Canada ⋅ Old Toronto, Ontario, Canada

Experience Level(s):
Senior

Field(s):
Growth & Marketing

Workplace Type:
Hybrid

Axonify is the frontline enablement solution that’s science-backed and proven to maximize the potential of workforces. Our vision is to reinvent the frontline experience, and we thrive giving them what they need to learn, connect, and get things done.

Our SaaS platform is enjoyable, engaging, and easy to use, with an unprecedented 83% engagement rate. If you're looking for a meaningful product and a great company culture, let's talk!

At Axonify, we are hyper-focused on the customer experience and strive to make an advocate out of every single customer. We are seeking a skilled and experienced Senior Manager, Customer Marketing to drive impactful strategies aimed at retaining customers, boosting adoption, and increasing our customer referral rate.

In this role, you’ll lead our global customer marketing program, responsible for planning, executing, and measuring programmatic initiatives. This role works closely with the wider Marketing team as well as cross-functionally with Customer Success, Client Sales, Product Marketing, and Product Management to ensure alignment and maximize effectiveness.
Additionally, you’ll lead and mentor both the Senior Manager Customer Advocacy and the Community Engagement Manager.
It's ok if your experience doesn't check every box! If you check off more than a few - great! We’d welcome a chance to get to know what you can bring, how you can add to our culture, and hear your unique story.

Work location:

At Axonify, we embrace a hybrid-flexible work environment that allows you to choose the best location to support your day the majority of the week. Whether that location is your home office or one of our Axonify offices, located in Waterloo and Toronto, Ontario, you choose. 

Wednesdays hold a special place in our calendar as Axonifers, in a commutable distance, gather together in one of our offices for “Work from Work Wednesdays." These face-to-face interactions energize our week with meaningful connection and foster collaboration and innovation. Let’s chat more about our flexible working arrangement! 

You will be provided with the tools, resources and support to ensure your success.

The things you’ll enjoy:      

An impactful product that gives back to the communities and frontline workers that support our everyday lives.
People with great attitudes that lead to great results through our values: Empathetic, Bold, Innovative and Empowering.
A diverse team that celebrates unique perspectives and experiences that add richness to our culture.
Leaders that trust deeply who leverage our skills, adapt to us as individuals and encourage us to be our best selves.
Our Perks

Ready to join the team? Here’s what’s next.

Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us. Learn more about Axonify by visiting us at www.axonify.com/careers

We believe our team’s unique life experiences, backgrounds, cultures, beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports, empowers and delivers a sense of belonging for all members of the team. 

We want to remove barriers that may limit you from joining Axonify. Email us at [email protected] to let us know how we can provide you with reasonable accommodations through our candidate journey.