What you will do 

Reporting to inside sales manager. Our inside sales team supply quotes to our customers and process all orders through to our planning team to book in with our customers. 

How you will do it 

• Requesting quotes and prices from suppliers 

• Producing technical quotes to our customers 

• Raising orders to our suppliers 

• Dispatching orders, producing delivery notes and relevant certification when requested 

• Liaising with suppliers for delivery dates 

• Providing customer service including updates to customers 

• Seeing order through to invoicing stage 

• Ad hoc admin tasks 

• Managing Pipeline of work 

• Working to targets sets 

What we look for 

• Computer literate - to be able to use outlook, word, excel, and internal systems (training will be provided on these) 

• Excellent customer service skills to provide a customer first experience. 

• Excellent verbal and written communication skills 

• Be able to work as part of a team but also manage own workload. 

• Be able to work to targets and meet KPI’s set. 

• Product knowledge in the HVAC industrial refrigeration Business is needed. 

If you are successful we can offer you a company culture that promotes work life balance, a commitment to continued learning and development, access to mental health support, a fantastic benefits package which includes a competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discount on Johnson Controls security products including ADT Smart Home plus voluntary schemes for childcare vouchers, cycle to work, eye care vouchers and holiday purchase.