The Graduate Admissions Coordinator provides general administrative support to the graduate admissions office to facilitate the completion of goals and objectives. The role will serve as the primary point of contact for the graduate admissions office. It will include administrative functions such as coordinating meetings and events, coordinating and/or managing special events or projects, internal and external communications support, and providing marketing and recruitment support.  The graduate admissions coordinator will be a critical first point of contact for prospective students, University faculty and staff, and external stakeholders.

Major Responsibilities

• Provides day-to-day support such as maintaining calendars, greeting visitors, providing general information regarding the university and procedures, answering phone calls and email queries, drafting correspondence for manager’s approval, ordering supplies, and helping organize events.

• Provide excellent customer service to prospective and admitted students through phone, email, and in-person engagement.
• Build relationships with faculty and departmental stakeholders to support program-by-program recruitment initiatives.
• Maintain admissions and recruitment websites, including regular web audits, updates, and collaboration with academic department liaisons.
• Support the planning, promotion, and execution of virtual and in-person events, including on-campus, large-scale events such as open houses and admitted student events.
• Contribute to new events and marketing promotions, including developing basic marketing materials such as fliers and communications.
• Serve as an application reader, including researching incomplete applications and providing appropriate review notes for faculty application reading.
• Manage and record contact with students using prospect customer relationship management (CRM) software.

Other Duties and Assignments

• Strong oral and written communication skills
• Ability to prioritize tasks and successfully manage multiple assignments independently
• Stay up-to-date on all new admissions initiatives and processes
• Supports admissions data reporting
• Maintain a thorough understanding of university policies and procedures, a professional presence, and accurate information while abiding by the university and higher education best practices.
• Some evening and weekend work is required during the height of the recruitment season.
• Performs other work-related duties as assigned

Job Requirements

Education

Bachelor’s degree (BA, BS, etc.)

Experience

1 to 2 years of related experience in admissions, marketing, operations and/or business development internship and/or non-traditional experience will be considered

Licenses or Certifications

N/A

Financial Responsibility

May process or record financial transactions within established guidelines and safeguards.  Duties may require policy interpretation.

Supervision

May supervise student workers for guidance, scheduling and project-based work.

Special Knowledge 

• Proficiency in Microsoft Office Suite, virtual meeting platforms like Zoom or Google Meet, and graphic design tools such as Canva preferred.
• Strong written and verbal communication skills, exceptional organizational skills, and the ability to work both independently and as part of a team.
• Experience with higher education CRM systems is preferred.
• Ability and willingness to work evening and/or weekend events as required (seasonal)

Special Working Conditions

• None

Marymount University is an equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission.  The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission.  For more information, please visit:  https://marymount.edu/student-life/health-wellness/title-ix-2/