Position Summary...

What you'll do...

About Team

Walmart’s Enterprise Business Services (EBS) is a powerhouse of several exceptional teams delivering world-class technology solutions and services making a profound impact at every level of Walmart.  

As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Each time an associate turns on their laptop, a customer makes a purchase, a new supplier is onboarded, the company closes the books, physical and legal risk is avoided, and when we pay our associates consistently and accurately, that is EBS. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart. 

What you will do

The Enterprise Integrations Support team provides 24/7 support and operational management for 2000+ integrations for critical systems such as SAP, Manufacturing, HR, Finance, Real Estate, and many others. We work on multiple Enterprise Integration technologies like SAP BODS, IBM Integration Bus, IBM MQ, MFT, ITX, SAP PI/PO, SAP CPI.

We work on all incidents, change management, problem management across the 2000+ integration applications across multiple domains like Finance, Manufacturing, Retail, People etc across multiple regions. Team work on service improvements to improve stability of Integration applications and minimise manual efforts

As a Systems and Infrastructure Engineer for Walmart, you’ll have the opportunity to

• Manage 2000+ Integration applications in Production environment.
• The Enterprise Integrations Support team provides 24/7 support and operational management for 2000+ integrations for critical systems such as SAP, Manufacturing, HR, Finance, Real Estate, and many others.
• Responsible for renewal of application specific certificates
• Each person on the support team is critical as they cover a specific shift to provide the needed support coverage. To ensure we identify and recover as quickly as possible.
• You will work in Integrations related tech stacks using several technologies including but not limited to IBM Integrations Bus, IBM MQ, MFT, ITX, SAP CPI, SAP PI/PO, SAP BODS, REST APIs, etc.
• Help define Support Roadmap and own the entire support delivery end to end
• Work very closely with different product and business stakeholders at various locations in US and India to drive the execution of multiple business plans and technologies
• Support business objectives by collaborating with business partners to define priorities, identify opportunities and drive resolutions
• Independently own and address and resolve applications issues, provide updates and drive root cause analysis including identifying issue patterns and working with Project Services/Development teams to address them.
• Responsible for coming up with processes to maintain incident support metrics like backlog, MTTR, INC SLAs etc
• Plan, execute and implement applications and configuration change procedures
• Responsible for on-call manager support as per pre-determined shift roster which includes weekend support.
• Conceptualize the idea for process improvements and/or automation frameworks that will make for more effective Support engagement
• Exhibit strong leadership and communication skills to collaborate with product, engineering and management teams across different geographic locations
• Gain &maintain expertise in flow of application process and systems related to domain
• Flexibility - responsibilities will require rotational shifts across 24*7 including night shifts and weekend work. All team members will be expected to work around 6-8 days of night shifts every month.
• Optimize IT resource utilization
• Analyze and come up with curated solutions to system integration problems.

What you will bring

• An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science preferred.
• 3-6 years of relevant experience, Minimum of 3 years of experience with Integrations technologies. Experience in leading Scrum teams.
• Overall 2+ years of relevant experience in Enterprise Integrations production support.
• Good analytical skills to analyse the Integrations application issues and fix issues independently.
• Should have supported middleware interfaces
• Very good debugging skills in SAP BODS.
• Good to have exposure to IBM Integration Bus, SAP PI/PO, IBM MQ, SAP CPI.
• Hands-on experience in any cloud native technologies like Azure, GCP
  Exposure to Automation tools and technologies, Scripting languages.
• Very strong understanding and experience in the area of software development lifecycle.
• Strong Java/J2EE, Spring skills.
• Working knowledge in a Cloud based service.
• Ability to code/Script in one of the languages (C#, Python and Java)
• Mentoring team on technology and process for automation need

• Core Skills: SAP BODS
• Good to have: IBM Integration Bus/IBM MQ, SAP PI/PO, SAP CPI, MFT, IBM ITX.
  Messaging and communication: IBM MQ/Active MQ- Basic debugging knowledge
  App monitoring tools: Service Now, Strong debugging knowledge
  Cloud Technologies: MS Azure, GCP and Open Stack - Basic debugging knowledge

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people.  That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmart’s culture sets us apart, and we know being together helps us innovate, learn and grow great careers. This role is based in our Bangalore office for daily work, with the flexibility for associates to manage their personal lives.

Benefits

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.

Belonging

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone.

At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate.

Equal Opportunity Employer

Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 2 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.
Option 2: 3 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, computer engineering, information systems, information technology, or related area

Primary Location...

Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India