We welcome applications to our full-time vacancies from all citizens who have been granted protection within the territory of the Republic of Poland under the EU Temporary Protection Directive*

Reuters, the world's leading global news agency, is a trusted provider of real-time news, data, photography, video, and information services to newspapers, television networks, radio stations, and digital publishers around the world. Our customers include the London Stock Exchange, established newspaper brands, television broadcasters, online media publishers, and digital platforms. 

We are currently seeking a curious and empathic UX Lead with strong UX and UI skills, a demonstrable history of bringing design thinking and user interfaces and experience in managing small teams. The role sits within the product organization responsible for the content production and customer experience driving the world's most trusted news organization, Reuters News.

Your primary role will be to understand user needs and lead your team to build user-centred design workflows, prototypes, UI and associated deliverables for our assets across our product portfolio, focusing on key Content Production tools powering our global newsroom.

About the Role:

As our Lead User Experience Designer, you will:

• Own the end-to-end design process - from initial planning to product design and polished visuals across your product area, with experience working across back-end internal tools.
• Ensure that the products across the portfolio are optimised for the end user, while balancing the needs of internal content creators. Prioritising and recommending trade-offs based on user and business value.
• Coach, mentor and actively assist in the career development of the designers on your direct team and occasionally mentor junior team members across the rest of the design organisation.
• Work hand in hand with design leadership and other team members to remove roadblocks as needed, and inform decision-making across the rest of the team through ambiguity, ensuring decisions are grounded in data and UX best practices.
• Manage project requirements and tasks across your product area, as well as delegate and prioritise workload for full-time and contract team members.
• Partner with the Research, Product and Engineering teams to drive clarity in product needs by helping define missing use cases, user stories and influence the overall solution.
• Articulate a compelling vision for customers across your product line.
• Partner closely with the UX Research team to help identify iterative improvements across your product area.

In order to be successful in attaining these goals, you:

• Have a global, growth-oriented mindset with significant experience designing, delivering, and iterating on world-class digital experiences.
• Work best in a collaborative team environment, but can also tackle tasks independently, with potentially ambiguous briefs.
• Are excited by the opportunity for continuous self-improvement through providing and receiving ongoing feedback with team members and stakeholders.
• Seek out insights from both inside and outside the organization to help guide your work, serving as a credible and important voice for the users.
• Address objections and concerns effectively and independently, while maintaining a positive attitude.
• Are able to confidently present and recommend trade-offs within the design team and to the design team leadership; communicate changes in delivery expectations and promote compromise when necessary.
• Demonstrate a customer-focussed mindset, a passion for proactively taking action, and a drive to continually provide users with a valuable digital experience.

About you:

To be our Lead User Experience Designer, you will likely have:

• 8+ years of product design experience, 2+ years in a lead role
• Track record of managing designers
• Nice to have: A Bachelor’s degree or higher in UX/HCI or related field, or significant equivalent experience.
• A thorough understanding and working knowledge of UX & Accessibility best practices, UXR methods, service design and design systems.
• Confident in facilitating UX and design thinking-led workshops for key stakeholders across the business.
• Experience working with design systems, design tokens and atomic design principles
• A robust portfolio of previous product design work that illustrates some hands-on work as well as work created as a team. Portfolio showcases a proven track record of solving complex design problems with design-led thinking that exhibits a clean, polished design aesthetic coupled with a passion for accessibility, consistency, and usability. Prior experience designing solutions for content editing platforms is a big bonus.
• Strong written and verbal communication skills and experience interfacing with a broad range of stakeholders.
• Understand the importance of teamwork and can leave your ego at the door. 
• A willingness to grow with the role and make it your own. 
• Comfortable working in a complex and dynamic environment, juggling multiple priorities, and interacting with people at all levels of the organization and across multiple functions.

The Reuters Design Organisation is a growing team of global UX professionals, all excited to be part of a collaborative team environment. Team culture is a big deal to us, and we make a lot of effort to ensure that we can do our day-to-day work in a safe environment of curiosity, learning and collective sharing of ideas. We celebrate our differences and hold space for continuous dialogue on how we can best work together and understand each other. Reuters is globally recognised for equality, diversity, inclusion and flexibility, and we embrace these as core principles of our team.

The interview process for successful candidates (subject to change depending on circumstances):

We will aim to complete the interview process in 6 key stages:

• Recruiter call
• Hiring Manager Interview: 30 minutes
• Stakeholder Interviews: 1 x 60 minutes or 2 x 30 minutes
• Take-home simple UX task or 30 minute interview to share problem-solving skills for UX task.
• Peer interview: 20 minutes
• Hiring manager/Head of Product final interview: 30 minutes

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What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.

We welcome applications to our full-time vacancies from all citizens who have been granted protection within the territory of the Republic of Poland under the EU Temporary Protection Directive (subject to proof of status). This is inclusive of:

• Ukrainian citizens and their family members residing in Ukraine before 24 February 2022
• Third country citizens and stateless persons and their family members with international or equivalent national protection in Ukraine, who had a valid residence permit in Ukraine on 24 February 2022
• Citizens of other third countries who were permanent residents in Ukraine on 24 February 2022 in accordance with Ukrainian regulations and who cannot safely and permanently return to their country