About Crossover Health

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Job Summary
 

The HR Specialist is responsible for identifying and assisting in solving HR-related opportunities, ensuring adherence to policies and objectives. Through cross-functional HR collaboration, this role provides essential, professional-level HR support to the Chief People Officer and customer service to our HR team, employees, candidates, and our clinics. The ideal candidate is a self-starter who can act independently and work on a variety of tasks with individuals across the organization while staying organized and focusing on results.

About Crossover Health

Crossover makes remarkable health possible by bringing people, their doctors, data, and benefits together under one connected system of health. We’ve built an entirely new category of primary care providing one simple place to go for trusted care—in person, online, anytime. We are working with the most innovative employer partners to integrate disconnected health and wellness benefits with tech-enabled services which allows our partners to increase access to care, decrease spend, and deliver an unrivaled experience for employees near and far.

 

Job Responsibilities

The HR Specialist is responsible for identifying and assisting in solving HR-related opportunities, ensuring adherence to Employee Health, on-boarding and recruitment.. Through cross-functional HR collaboration, this role provides essential, professional-level HR support and customer service to our HR team, employees, candidates, and our clinics. The ideal candidate is a self-starter who can act independently and work on a variety of tasks with individuals across the organization while staying organized and focusing on results.

On-Boarding Support 

Responsible for managing the onboarding process for job candidates and  new employees to ensure a smooth transition into Crossover

• Manages the on-boarding program for job candidates and new hires

• Proactively communicates with job candidates and new employees to ensure all pre-hire and day activities are complete on time

• Communicates with internal stakeholders pertaining to delays or barriers in pre-hire or Day 1 starts

• Cross functionally partners with with hiring managers, HR, and other departments to ensure a cohesive onboarding experience

• Continuously improve onboarding processes based on feedback and best practices

• Conduct orientation sessions to introduce new hires to the company’s mission, values, policies, and procedures

• Coordinate with IT to set up email accounts and system access

• Use data to identify trends and areas for improvement

• Performs other duties as assigned

 

Employee Health Support

Focuses on promoting and supporting the health and well-being of employees within Crossover

• Support  communication of health and safety policies and procedures

• Provide education and training to employees on health and wellness topics, such as nutrition, exercise, stress management, and disease prevention

• Provides EH administrative and practical support 

• Manages the administrative and technical pre-hire vaccination declination process

• Supports the Employee Health department as necessary

• Performs other duties as assigned

New Hire Experience Support 

• Prepares offer letters in conjunction with hiring managers and recruiters

• Assists in Workday Recruiting module implementation

• Supports the recruiting team in maintaining data in our applicant tracking system (Workday)

• Generates recruitment scorecard, metrics and analytics 

• Provides support to our recruiting team throughout the onboarding process; including, coordinating start dates, and ensuring all documents are complete prior to start.

• Upload and organize training content, including courses, modules, videos, and assessments

• Creates and maintains employee files for accuracy and completeness. Prepares and updates employment records related to hiring, transferring, promoting, and other employment actions.

• Provide technical support to LMS users, addressing issues and troubleshooting problems

• Assists with ad-hoc HR projects.

• Performs other duties as assigned

 

Required Qualifications 

• Bachelor’s degree in HR or related business field.

• 2 years of professional level experience in HR Recruiting, EH&S, On-Boarding or related field 

 

Preferred Qualifications

• Experience working on a fast-paced, high volume HR team

• Understanding of HR functions and best practices

• Excellent customer service and communication skills

• Excellent written and verbal communication skills

• Prior experience working with Applicant Tracking Systems and/or HRIS platforms

• Experience with a Mac and Gmail suite of applications 

 

Physical Job Requirements

• Regularly required to be independently mobile

• Regularly required to interact with a computer and communicate with peers and co-workers

The base pay range for this position is $67,780.00 to $77,947.00 per year. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position may be eligible for an annual bonus opportunity and comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K.

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at [email protected].

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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