Service Delivery

Manage end-to-end cycle of recruitment activities:

• Prepare and post job advertisement at appropriate employment advertising portals

• Coordinate interviews arrangements

• Conduct background/reference checks for prospective candidates

• Ensure candidates’ applications and documents are complete for subsequent review by business units

• Coordinate and manage candidate applications and queries across business units, working closely with stakeholder including but not limited to HR Business Partners and Hiring Managers

• Perform update of candidates’ profile and hiring records in system

• Support other ad hoc assignments/projects undertaken by the team

Operational Excellence 

• Ensure all recruitment operations and other requests are executed accurately and timely within the agreed Service Level Agreements (SLAs)

• Attend to queries in a professional and timely manner.

• Participate in process improvement reviews

 Relationship Management/Customer Relations

• Work with colleagues within NTU Shared Services to ensure seamless HR end-to-end processes

• Work with and develop business relationship with all stakeholders including HR Business Partners, Hiring Managers, employees, colleagues to support and ensure alignment of HR transactional services with NTU HR policy & strategic direction

Requirements

• Diploma in Business administration, Human Resources, Social Sciences, or a related discipline with 4 years of experience, OR

• Degree in Business administration, Human Resources, Social Sciences, or a related discipline with 2 years of experience

• Minimum 2 years of recruitment experience

• Excellent communication, planning, organisation, interpersonal skills and able to work independently

• Able to handle high volume of transactional work

• Good understanding of common HR practices and Employment related legislation

• Proficient in Microsoft Office applications (i.e. Word and Excel)

• Positive attitude with a service-oriented mind-set

• Proficient in WorkDay Recruitment Module is an advantage

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU