Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Salesforce Data, Salesforce Lightning Web Components, Agentforce
Good to have skills : Salesforce Einstein AI
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

JOB SUMMARY:
Seeking a Salesforce Agentforce & Einstein Developer to deliver Customer 360 (C360) solutions leveraging AI-enabled capabilities across Salesforce Agentforce, Einstein, and Data Cloud. This role focuses on hands-on development, configuration, and activation of intelligent, data-driven use cases.
This individual will serve as a core delivery contributor, owning assigned features while collaborating closely with Team Leads, Architects, and Product Owners. The role emphasizes execution excellence, applied AI, and Data Cloud–driven activation patterns.



ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Customer 360 (C360) Delivery
Build and enhance C360 solutions leveraging Salesforce Data Cloud.
Implement assigned components of Einstein and Agentforce capabilities.
Translate technical requirements into scalable build and configuration components.
Agentforce & Einstein Development
Develop and configure Agentforce capabilities for AI-assisted Sales and Marketing use cases.
Implement Salesforce AI features including Agentforce agents, Einstein Predictions, Recommendations, and Next Best Action (NBA).
Ensure AI outputs utilize unified customer profiles and behavioral data from Data Cloud.
Salesforce Platform Development
Develop scalable solutions using Salesforce Flows (complex, reusable flows).
Build Apex components with intermediate proficiency.
Develop Lightning Web Components (LWC).
Implement integration patterns between Data Cloud and Salesforce core clouds.
Data Cloud & Activation (Nice-to-Have)
Configure Data Cloud ingestion, mapping, and identity resolution rules.
Support calculated insights, segmentation, and activation into Salesforce.
Assist with data quality validation and troubleshooting for C360 implementations.
Delivery & Collaboration
Own development tasks from clarification through build, testing, and deployment.
Participate actively in Agile ceremonies and technical design reviews.
Collaborate with architects and senior developers to align with C360 architecture.
Contribute to technical documentation and reusable delivery assets.


SUPERVISORY RESPONSIBILITIES:
N/A



KNOWLEDGE, SKILLS, AND ABILITIES:
Salesforce & AI Expertise
2–5 years of experience in the Salesforce ecosystem.
Practical experience with Salesforce Agentforce & Einstein in production settings.
Strong working knowledge of Salesforce Data Cloud including ingestion, harmonization, and activation.
Experience with Sales Cloud and/or Marketing Cloud.
Platform Development Skills
Hands-on experience with Salesforce Flows, Apex, and LWC.
Familiarity with Salesforce security, sharing, and access controls.
Experience working within Agile delivery models.
Soft Skills
Strong problem-solving and analytical skills.
Ability to work independently while contributing to a larger team.
Clear communication skills across distributed teams.
Curiosity and continuous learning mindset regarding AI, data, and Salesforce innovation.
Preferred Qualifications
Salesforce certifications: Platform App Builder, Developer I/II, Einstein AI & Data.
Exposure to AI-driven personalization and decisioning use cases.
Experience with REST APIs, Marketing Cloud, and enterprise-scale Salesforce programs.


EDUCATION AND TRAINING:
Bachelor s degree in Computer Science, Engineering, Information Systems, or related field (required).


Other Qualifications
The Winning Way behaviors that all employees need in order to meet the expectations of each other, our customers, and our partners.
Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don t spend hours when minutes are enough.
Work with Purpose - Exhibit a We Can mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you re unsure, ask. Demonstrate unwavering support for decisions.


COMMENTS:
The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

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