Technical Service Executive

Posted:
4/9/2026, 12:25:16 PM

Location(s):
Bangkok, Thailand

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Sales & Account Management

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there’s a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Bangna, Thailand

Workplace type: Hybrid

Report to: Technical Service Manager

As a Technical Service Executive, you will provide day-to-day technical support to customers and the local Food Ingredients sales team through product recommendations, process guidance, troubleshooting, and application development. This role reports to the Technical Service Manager, has no direct reports, and works closely with commercial and technical teams to develop customer projects, deliver prototypes, and ensure safe, effective lab operations.

What you will do:

  • Provide daily technical support to customers and the local Food Ingredients sales team through product recommendations, process guidance, and troubleshooting.

  • Develop and present prototypes, conduct lab analysis of commercial products and prototypes, and translate findings into practical customer solutions.

  • Participate in lab trials and plant trials at customer sites to support project development and product performance validation.

  • Conduct seminars and training sessions for customers and the local Food Ingredients sales team to build application knowledge and product understanding.

  • Support the Technical Service Manager and local sales team in developing project pipelines and aligning technical support activities with customer and business needs.

  • Actively participate in safety programs and help achieve safety targets, while implementing food safety measures and maintaining the general upkeep of the Technical Service Lab.

What you will bring:

  • Bachelor’s or master’s degree in food science, Food Technology, Food Engineering, or a related field.

  • At least 4 years of experience in meat and batter & breading applications; prior experience in a multinational company is preferred.

  • Strong ability to resolve complex technical situations and communicate effectively with both internal and external stakeholders.

  • High proficiency in computer literacy and a good command of spoken and written English.

  • Solid interpersonal skills and the ability to work collaboratively in a customer-facing technical role.

Who you are:

  • Customer-focused and responsive, with a strong sense of ownership in supporting technical needs and project delivery.

  • A practical problem-solver who is resourceful, well organized, and comfortable managing multiple priorities.

  • A collaborative partner who builds strong relationships across sales, technical teams, and customers.

  • An effective communicator who can translate technical insights into clear recommendations and training content.

  • Committed to safety, quality, and maintaining high standards in lab and customer-facing activities.

Why Join Ingredion?

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

  • Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success.

  • Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being.

  • Career Growth – Learning, training, and development opportunities to support your professional journey.

  • Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally.

  • Employee Referral Program – Refer top talent and earn a bonus if they’re hired.

  • Thailand benefit – Exclusive housing loan rates through the Government Housing Bank.

About

Ingredion (Thailand) Company Limited and its affiliates (collectively referred to as “Ingredion”) acknowledge the importance of compliance with the Personal Data Protection Act B.E. 2562 (PDPA) by respecting the privacy of Data Subjects. To know more about how Ingredion collects, uses, and/or discloses Personal Data, please refer to the privacy notice here:

Privacy Notice - English.pdf

Privacy Notice - Thai.pdf

Relocation Available: No

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Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Relocation Available:

No