Posted:
11/10/2024, 4:00:00 PM
Location(s):
Cupertino, California, United States ⋅ California, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您,把握美高梅中國事業機會,與金獅再闖另一座高峰。
Job Responsibilities:
Meet and greet guests upon arrival, thank them and wish them a fond farewell when leaving
Handle requests, enquiries and bookings for Spa, Salon, Gym and Studio according to established standard operating procedures
Be thoroughly knowledgeable of all Spa treatments, protocols and appropriate therapy, sequencing and how to upsell “add-on” treatments
Ensure accurate registration of guests, treatment type(s), reservations and details; prepare assessment sheet, collect payments and provide appropriate Spa orientation when necessary
Job Requirements:
1 – 2 years’ experience in similar capacity in a 5 star luxury Hotel or Casino Resort environment
High school diploma or equivalent preferred
Fluent in Cantonese, Mandarin and English
Website: https://mgm.mo/
Headquarter Location: Cupertino, California, United States
Employee Count: 10001+
Year Founded: 2007
IPO Status: Private
Industries: Hospitality ⋅ Recreation