Spa Receptionist

Posted:
11/10/2024, 4:00:00 PM

Location(s):
Cupertino, California, United States ⋅ California, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Responsibilities:

  • Meet and greet guests upon arrival, thank them and wish them a fond farewell when leaving

  • Handle requests, enquiries and bookings for Spa, Salon, Gym and Studio according to established standard operating procedures

  • Be thoroughly knowledgeable of all Spa treatments, protocols and appropriate therapy, sequencing and how to upsell “add-on” treatments

  • Ensure accurate registration of guests, treatment type(s), reservations and details; prepare assessment sheet, collect payments and provide appropriate Spa orientation when necessary

Job Requirements:

  • 1 – 2 years’ experience in similar capacity in a 5 star luxury Hotel or Casino Resort environment

  • High school diploma or equivalent preferred

  • Fluent in Cantonese, Mandarin and English