Position Summary...

The Senior Manager, Account Management – Scintilla is a strategic commercial leader responsible for driving retention, expansion, and long-term value across a portfolio of Walmart supplier accounts. This role owns supplier relationships and ensures Scintilla’s insights and analytics solutions are embedded in core merchandising and growth decisions.

This leader serves as a trusted advisor, translating data into measurable business impact while delivering against portfolio revenue and adoption targets.

What you'll do...

The Senior Manager leads a defined book of business with accountability for portfolio performance, including retention, growth, and account health. This role delivers consultative, insight-led partnership that influences supplier strategy and strengthens Scintilla’s role as a critical growth enabler.

Strategic Account Leadership

• Own a portfolio of supplier accounts
• Build multi-level stakeholder relationships
• Develop and execute annual account plans aligned to supplier and category priorities.
• Lead business reviews demonstrating ROI, adoption metrics, and growth opportunities.
• Identify and drive cross-sell and expansion opportunities across Scintilla solutions.

Consultative & Commercial Ownership

• Translate Scintilla analytics into actionable recommendations influencing assortment, pricing, and category strategy.
• Proactively manage account health metrics, and churn risk mitigation.
• Elevate client engagement from platform usage to business outcomes and value realization.
• Drive measurable increases in adoption and value tracking to support expansion.

Client Enablement & Cross-Functional Leadership

• Oversee onboarding and ongoing enablement across platform modules, including training and strategic consultation.
• Partner with Category Management, Merchandising, Product, and Analytics teams to align supplier initiatives.
• Influence internal roadmap and process improvements based on client insights and market trends.

Operational Excellence

• Establish clear success metrics and track portfolio performance.
• Deliver executive-ready reporting demonstrating impact and revenue contribution.
• Operate effectively in a fast-paced, matrixed environment.

Qualifications

• 8+ years of experience in account management, category leadership, retail strategy, consulting, or data-driven commercial roles.
• Experience working with large-scale retailers or directly within a retail organization strongly preferred.
• Deep understanding of retail economics including sales, margin, inventory health, turns, and assortment productivity.
• Demonstrated success managing complex, enterprise-level accounts with revenue ownership.
• Strong executive presence with ability to influence senior stakeholders internally and externally.
• Experience translating data and analytics into actionable commercial strategies.
• Proven ability to build long-term strategic partnerships and drive measurable business growth.
• Strong commercial acumen with negotiation and renewal ownership experience.
• Highly collaborative, able to lead cross-functional initiatives in a matrixed organization.
• Entrepreneurial mindset with the ability to operate independently while driving structured account strategy.
• Exceptional communication, storytelling, and presentation skills.

Leadership Expectations:

Respect the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

The pay range for this position is $109,400.00 - $150,480.00. Pay will be determined based on relevant experience.

‎ 

L’échelle salariale pour ce poste est de 109,400.00 à 150,480.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

ㅤ

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

• Find Jobs

ㅤ

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.