Benefits Associate

Posted:
10/29/2024, 7:36:10 AM

Location(s):
Irvine, California, United States ⋅ California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Our Newest Opportunity: 

The Benefits Associate is responsible for the accuracy and completion of eligibility and enrollment processing of client employee insurance changes. In working with insurance carriers, the Benefits Associate will exercise discretion and

independent judgment when handling enrollment discrepancy research, reconciliations, and client censuses. This position will assist with general eligibility questions, order ID cards, and ensuring accuracy in carrier enrollments and

billing. The Benefits Associate is also responsible for producing accurate creation and auditing of client eligibility and demographic census reports. They will also assist with maintaining accurate renewal records in CRM.

Essential Duties and Responsibilities (include but are not limited to):

  • Serves as enrollment project manager and is responsible for the accuracy and completion of open enrollment processing.
  • Provide ongoing client billing and eligibility support including: New hire processing, qualifying event processing, eligibility verifications & corrections, ID card orders, carrier online access setup, retrieving carrier invoices, retrieving reports from client benefit administration systems.
  • Responsible for maintaining an accurate record of employee Demographics and enrollments through census updates, audits, and billing reconciliations.
  • Update Internal CRM with renewal plan information.
  • Perform organizational duties such as scanning, filing, and organizing.

Qualifications, Skills and Requirements: 

  • Enthusiasm, willingness, and ability to learn new concepts

  • Flexible and resolute under strenuous deadlines

  • Ability to shift priorities as needed without concern

  • Detail-oriented approach to work

  • Strong organizational skills

  • Proficiency with computer programs, specifically Microsoft Office and Excel

  • Ability to prioritize competing deadlines and multi‐task effectively

  • Ability to work productively with tight deadlines

  • Strong communication skills

  • Ability to handle high volume periods with accuracy, resiliency, and thoughtfulness

Education, Training and Experience: 

  • Bachelor’s degree from a four-year university in applicable field of study preferred

  • Previous office experience, preferred

  • Previous experience working in insurance/employee benefits, preferred

  • Experience with Benefits Administration Systems, preferred

The typical base pay range for this role nationwide is $20 to $22 per hour.


Your base pay is dependent upon your skills, education, qualifications, 
professional experience, and location. In addition to base pay, some roles are 
eligible for variable compensation, commission, and/or annual bonus based on 
your individual performance and/or the company’s performance. We also offer 
eligible employees health, wellbeing, retirement, and other financial benefits, 
paid time off, overtime pay for non-exempt employees, and robust learning and 
development programs. You will receive reimbursement of job-related expenses 
per the company policy and may receive employee perks and discounts.


To learn more, visit: www.onedigital.com/careers

Thank you for your interest in joining the OneDigital team!