1. Primary Objective of Position
Increases sales and market share of Abbott Diabetes Care (ADC) products through the sale of all available diabetes products. Is responsible to achieve sales plan for the assigned sales territory.
Assigned to a selection of named Regions/Accounts, the Key Account Manager is responsible for managing relationship with local payers preventing and overcoming potential hurdles and bottlenecks at patient level from FSL prescription to product distribution and retention.
He/She will facilitate the creation of a connection among pharmacists, other local payers, HCPs and all relevant stakeholders to influence FSL patient pathway, local purchasing, budget management and distribution process.
 

2. Major Accountabilities
•Ensures that all activities are performed in compliance with quality system requirements. Main tasks include:
•Develops and implements plans to create sales, maintain and expand ADC business.
•Keeps current on internal and competitive products and positioning by utilizing a variety of resources.
•Maintains good relationships with customers and visits them on a regular basis.
•Collaborate with Distributors and their agents on project dedicated to Pharmacies.
•Writes weekly reports about which customers he has visited.
•Understands and conveys information professionally and accurately.
•Has acquired experience and maturity on glucose monitoring marketplace.
•Be the point of contact and 'face' of ADC to local payers.
•Be responsible for Key account plans development and implementation aimed at maximising patient access and utilization of ADC products.
•Cultivate, seek, maintain and build relationships with the multiple stakeholders of identified accounts staff (Local payers, Local purchasers, Hospital/Territorial pharmacists, HCPs, Nurses) as appropriate to ensure customer intimacy, account management and operational effectiveness.
•Create and seek opportunities to gain endorsement for ADC products by relevant local stakeholders.
•Drive and grow the ADC business, anticipating and overcoming barriers to product usage at local level, to allow delivering of Sales and Market Share targets in the selected Regions.
•Be familiar with the key stakeholder needs within diabetes and the healthcare environment. Anticipate changes to key account landscape and assess impact to ADC business. Provide insights on local environment for the implementation of strategic projects on FSL ecosystem (i.e. e-prescription, home delivery).

•Develop intimacy and adopt transparent relationships with stakeholders in key accounts through effective networking at all levels in order to gain preference for Abbott Diabetes Care brands.
•Ensures that all activities are performed in compliance with quality system requirements.
 

3. Education
•Preferable scientific degree, biology, and pharmacy or equivalent.
 

4. Background
•Knows ADC products, their applications and competitors (instruments, technologies, strategies).
•Knows and applies ADC procedures, policies and code of business conduct.
•Have an elementary English language knowledge.
•Knows how to operate standard software packages.
•Have a good sales strategies knowledge