Workplace Experience Lead

Posted:
8/3/2026, 4:15:06 AM

Location(s):
California, United States ⋅ San Francisco, California, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

At Thuma, we are seeking a highly organized, hospitality-driven Workplace Experience Lead to own the day-to-day operations of our Presidio headquarters while creating an exceptional experience for team members, vendors, candidates, and visitors.
 
This role combines office operations, hospitality, employee engagement, facilities coordination, and event execution into one highly visible position. You'll ensure the office operates efficiently while creating an environment where people feel welcomed, supported, and excited to come to work.
 
The ideal candidate shifts seamlessly between tactical execution and proactive problem-solving. You notice the details others miss, anticipate needs before they arise, and take pride in creating a workplace that reflects Thuma’s culture and values. You enjoy serving others, building relationships, and delivering a first-class experience in every interaction.
 
This role is part of the People team and owns day-to-day office operations, onboarding support, employee engagement initiatives, and coordination of team onsites while partnering closely with the people team, IT, Recruiting, and cross-functional teams.
 
This role is onsite five days per week in the San Francisco office.

Who We Are

Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.

We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn. 

Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.