Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Apache Tomcat Administration
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : Graduate

Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring smooth system operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide ongoing support to clients, addressing their technical issues and concerns. - Troubleshoot and resolve system or application-related problems. - Collaborate with the team to discuss and analyze client requirements. - Contribute to the design and implementation of effective solutions. - Stay updated with the latest industry trends and technologies. - Assist in training and mentoring junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apache Tomcat Administration. - Good To Have Skills: Experience with troubleshooting web applications. - Strong understanding of system administration and configuration. - Knowledge of networking protocols and concepts. - Familiarity with database management systems. - Ability to analyze and interpret log files for debugging purposes. Additional Information: - The candidate should have a minimum of 2 years of experience in Apache Tomcat Administration. - This position is based at our Pune office. - A Graduate degree is required.

Graduate

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