If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Job Title: Veterinary Receptionist

Salary: £11.56 per hour

Location: St Clair Vet Group, Kirkcaldy

Job Type: Permanent, Part-time

Hours: Average 8.5 hours per week

Shifts: 2 days per week – Thursday 14:00- 18:30, Saturday 8:30 – 12:30

An exciting opportunity has opened at St Clair Veterinary Group for an experienced and enthusiastic Receptionist to join our fantastic front-of-house team!

We would like to hear from candidates who are friendly, customer-focused and confident working in a busy environment.

The position will best suit a proactive and enthusiastic individual with a passion for providing excellent customer service

Your role and responsibilities 

• Manage and deal with appointment bookings professionally and efficiently. 

• Support the business with a range of administrative duties. 

• Dispensing medication. 

• Able to work well in a fast-paced environment and still maintain a high level of customer service and complete all tasks to a high standard. 

• Show awareness of financial control within the practice. 

• Be happy to discuss financial issues with clients if needs be 

• Management of the practice diary to ensure all patients are booked in efficiently. 

• Maintain the highest professional and ethical standards. 

• Cleaning the consultation and waiting areas throughout the day. 

• Serving clients and taking payments, advising customers on products and services. 

• Banking duties. 

Essential Skills, Knowledge and Experience

• Previous Customer facing experience

• Strong administration and organisation skills

• Confident using the telephone

• Reception or Client Care experience

• Cash handling and till operation

• IT skills – confident in the use of Word, Excel and Outlook as a minimum.

Benefits

• 5 weeks holiday (pro rata) plus bank holidays and Birthday Leave 

• Career progression opportunities 

• Staff discount schemes 

• Life Assurance 

• Enhanced sickness pay 

• Enhanced equal family leave 

• E-car salary sacrifice scheme 

• Employer contribution pension scheme   

• Wellness program including:  

• Employee assistance program 

• Eyecare voucher scheme 

• Free annual Flu jab 

• Cycle to work scheme 

• Recruitment referral reward scheme

About us

We are a RCVS accredited, primary care practice for small animals that operate across Fife in Scotland and multiple other sites.

As a committed animal practice, we pride ourselves on providing an extensive and comprehensive range of services.

With our certified team of vets and nurses we ensure that our patients get the best quality care with us.

To apply, please complete the quick application form below submitting your CV and cover letter. For more information, please contact Katie Knight on katie[email protected] 

Salary Value: £5,109.56 per annum;
Salary Description: Salary pro-rata;

We are proud to be Linnaeus, part of Mars.

Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people.

Why Linnaeus?

-    We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets

-    We lead on sustainability and collectively drive positive change for people, pets and the planet

-    We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion

-    We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one.

We team up within our Mars family in partnership for a stronger future.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people.

If you would like to apply for this role, please click the ‘Apply’ button or for more information or please reach out directly to our Talent Acquisition team at [email protected]