Job Description:

About DXC Bulgaria  
We are DXC – a Fortune 500 global IT services leader.
In Bulgaria, we are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies.
We foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations.
Our culture of collaboration, innovation, and shared values empowers professionals to grow and succeed.

About the role
We are currently looking for a Senior Network Infrastructure Specialist to join our team of devoted, highly experienced professionals, fostering a supportive and collaborative environment. We work closely together, supporting and learning from each other to meet our customer's needs and adapt to rapidly evolving technologies. Our solid relationship with a single customer enables us to forge close bonds with multiple internal and external partners, ensuring a cohesive and effective support of our environment. The success of our team is attributed to this attitude of cooperation and dedication to ongoing progress.

Daily challenges

• Leading advanced troubleshooting efforts in collaboration with vendor and third-party support teams.
• Planning and implementing changes within the assigned technology platforms, including normal, standard, and emergency scenarios.
• Proactively identifying potential issues or situations that may impact service quality.
• Participating in Root Cause Analysis and managing the Problem Management lifecycle.
• Developing a strong understanding of the customer’s business environment and support processes, staying updated on new technologies.
• Participating in an on-call duty shift schedule to provide round-the-clock support.

eXperience and skills required

• Bachelor’s degree in Computer Science, Telecommunications, or a related field.
• Minimum of 5 years of relevant network experience, preferably in supporting enterprise-level customers.
• Expertise in TCP/IP, routing (OSPF, BGP, EIGRP), switching (Ethernet, STP, LACP, VTP), and related network protocols (ICMP, ARP, Port-security, etc.).
• Strong technical knowledge of Firewall technologies, specifically Checkpoint and Palo Alto.
• Understanding of IT Service Management (ITSM) and IT Infrastructure Library (ITIL) processes.
• Excellent communication skills with a customer-centric focus, ensuring clear and timely communication with customers, partners, and internal/external users.
• Proficiency in English is required.
• What we will consider as an advantage:
• Cisco CCNP or other equivalent network certifications.
• Experience with VMware Virtualization products.
• Familiarity with Cisco and HP/Aruba network technologies.
• Experience with IPS/IDS technologies and Load Balancers (F5 or similar vendors).
• Understanding of Zone-Based Firewall concepts.
• Knowledge of Public and Hybrid Cloud environments (VMware, Azure, AWS).
• Familiarity with VMware NSX products.
• Experience with SDWAN solutions (Cisco, Aruba, Fortinet, VMware).

Company benefits 
At DXC Technology, we don’t just offer jobs - we build careers. Here’s what you can look forward to when you join us:

• Enjoy competitive compensation and grow your career in a fast-paced, international environment.
• Benefit from 24 days of paid vacation to rest, explore, and recharge - plus comprehensive medical and life insurance, and monthly food vouchers to support your lifestyle.
• Access premium learning platforms, get company-sponsored certifications, and grow your skills with continuous development opportunities tailored to you.
• Get recognized through our Employee Recognition Program - your contributions deserve the spotlight.
• Refer great talent through our Employee Referral Program and get rewarded for helping shape our future.
• Enjoy discounts and special offers with your employee badge - it pays to be part of the team.
• Access 24/7 support for you and your family, with a wide range of wellbeing resources to help you thrive.
• Join meaningful initiatives that give back to the community and connect you with like-minded colleagues through fun and impactful experiences.

If you feel comfortable with the above-mentioned requirements, please send us your CV in English. 

Please note only shortlisted candidates will be contacted.

DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation.  All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.