Job Description

About FIS

FIS™ is the world's largest global provider dedicated to financial technology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional banking, payments, asset and wealth management, risk and compliance, trade enablement, transaction processing and record-keeping.

FIS’ more than 55,000 worldwide employees are passionate about moving our clients’ business forward. Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

About the team

As a member of the Professional Services team, this position plays a key role in the success of customer implementations of the Commercial Loan Origination (CLO) product CLO is a loan origination tool that banks use to track commercial loans throughout the full lending lifecycle.

The Technical Consultant will work with customers to translate business requirements into functional specifications that describe what the system must do to fulfill the business requirements. After specifications are complete, the Technical Consultant is responsible for configuration of the solution and supporting client testing activities.

What you will be doing

· Lead technical aspects of project implementations, including requirements gathering, solution design, configuration and integration.

· Serve as primary technical point of contact for clients, providing expert advice and addressing technical challenges.

· Collaborate with project managers, functional consultants, and other stakeholders to ensure successful project delivery.

· Conduct technical workshops, training sessions, and demonstrations.

· Identify opportunities for process improvement and provide recommendations to enhance the efficiency and effectiveness of product and practice.

· Mentor and Support other consultants, fostering a culture of knowledge sharing and continuous learning.

· Identify/document how applications and systems interact to support business processes.

· Assess and project the impact of system changes on users and internal and external clients or stakeholders.

· Size work effort and work with project manager to identify task dependencies and create project schedules.

· Guide the customer in implementation best practices and manage customer expectations to ensure their success in the project.

· Manage software and configuration deployment between FIS and client, including automation scripts etc.

· Build real time and batch integrations using file import/export, web services and other approaches.

· Build and deliver data migration tools that import data from legacy systems into CLO in preparation for “day 1 use”.

· Assist customer with environment architecture planning and setup, installations, performance testing and system tuning.

· Train internal employees or external clients on changes, new systems or new procedures.

What you bring

· Degree in Computer Science, Information Technology or a related field.

· Minimum of 10 years of experience in technical consulting, software implementation, or a related role with a focus on commercial lending or financial services.

· Understanding of commercial lending processes, including loan origination, underwriting, servicing, and risk management.

· Proven Experience with software integration, APIs, and data migration.

· An asset - experience working with SQL, HTML, CSS, APIs, JSON, Angular/React, Java Spring.

· Sound experience in using and configuring relational databases. (e.g. MS SQL Server, Oracle)

· Proficiency in programming languages such as Java, C#.

· Deep understanding of case life cycle management, business process management (BPM), and low code/no code platforms.

· Experience with DevOps. (e.g. version control systems, automated deployment and testing)

· Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

· Understands principles of multiple application development methodologies.

· Excellent customer service skills that build high levels of customer satisfaction for internal and external clients.

· Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g. executive, management, individual contributors).

· Excellent analytical, decision-making, problem-solving, team and time management skills.

· Ability to persuade and influence others on the best approach to take.

· Understanding of system design considerations for Web applications.

· Hands on experience on clean coding practices, SOLID principles.

· Ability to travel up to 30%.

Bonus if you have

· Open communication and transparency: We are an organization in which we value the ability to communicate and share information in a transparent way in order to be able to fuel meaningful conversations and be efficient at addressing the real issue and finding the best path forward.

· Ability to lead and take actions: Given a situation or task, we expect you are fully engaged and take the opportunity to demonstrate our ability to own a topic, bring the right people together, take actions and, in summary, take the lead in bringing this topic to wherever it should be.

· Anticipation and Proactivity: Our job is not to be firemen fighting one incident before the next. Our job is to create the conditions for our own success and that requires an ability to anticipate and be proactive, creating the context where the best can happen (ex: effectively managing risks and client expectations) rather than waiting or expecting the worst.

· Creativity and Pragmatism: In combination with the previous, creativity is the competency that summarizes for us the need to keep an open mind and think about multiple solutions when facing challenges. Demonstrating pragmatism in this context is having the ability to balance these solutions with an ability to integrate the “how will they be implemented” into their evaluation.

· Sense of initiative and ability to deliver: We accept mistakes, they are part of the learning curve and a demonstration that you tried something. On the other hand, we cannot accept inaction and the lack of initiative. Finally, as not every initiative can fail and because our business is ultimately to deliver solutions to the client, ability to turn actions and initiatives into actual results is key.

What we offer you

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $105,070.00 - $176,520.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass