Posted:
6/30/2026, 8:41:36 AM
Location(s):
England, United Kingdom ⋅ Derby, England, United Kingdom
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Remote
Pay:
$56–$63/hr
Major Job Functions:
Deliver Technical Service Support and crew direction for HMS/ERS/DRS/Diesel Drill machines, both remote and on site
Support on site electrical & hydraulic system diagnosis, failure analysis, system assessment and adjustment
Machine health monitoring via CAMP (Control and Monitoring Platform for HMS Shovels), update CAMP system (BCS 3 / Servo Controller/Drive Controller/Auxiliary Controller
Provide Service letter assessment, and monitoring of machine for eligibility in conjunction with HMS Product Reliability personnel.
Customer PM Documents review and editing, ensuring machine vulnerabilities are covered by routine Preventative Maintenance plans.
Offer Dealer Support Network (DSN) assistance to customer, obtaining factory guidance for repairs and questions.
Enhance relationships with customers, sales support, and the rest of the Finning team
Qualifications:
Interprovincial Heavy Equipment Technician Certification (Red Seal Off Road)
Valid driver’s license with a successful recent drivers abstract
5+ years demonstrated experience with Drills, Shovels and Electric Ropes (CAT an asset)
Familiarity with reading electrical schematics, prints and working knowledge of the Electrical Code
Solid computer proficiency including CAMP, CAT ET, VIMS and experience with BCS 3 & Controllers (Servo/Drive/Auxiliary)
Exceptional interpersonal and customer relation skills, possess a strong business acumen and can communicate effectively
Important Details:
This position is based on a 7 x 7 continuous shift rotation
Live anywhere! Travel Allowance to get you to site
Accommodations
A condition of employment includes the ability to obtain Customer Site Access (Drug & Alcohol, and Fitness testing) and the ability to be fit tested / wear a respirator
Union Membership: This is a unionized position. Union dues will be deducted from your pay upon hire. Terms of employment are governed by a collective agreement.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Website: https://www.finning.com/
Headquarter Location: Vancouver, British Columbia, Canada
Employee Count: 10001+
Year Founded: 1933
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Construction ⋅ Mechanical Engineering ⋅ Rental