Job Description

What is the opportunity? 

We are seeking a highly motivated and detail-oriented individual to join our team as a Group Annuity, Pension Administrator for a one-year term. The successful candidate will thrive in a fast-paced environment, leveraging their exceptional organizational skills and attention to detail to drive efficiency and accuracy in our Group Annuity line of business.

This term position also has the potential to transition into a full-time permanent role based on strong performance and organizational fit.

What will you do? 

• Work effectively in a dynamic environment, prioritizing tasks and managing multiple projects simultaneously
• Develop and maintain internal relationships, providing excellent customer service and support
• Enter and update data into our database system with precision and attention to detail
• Verify and correct data discrepancies to maintain data integrity, recommending solutions for resolving problems
• Assist in organizing and maintaining electronic files, contributing to process improvement initiatives
• Respond to inquiries from annuitants in a professional, courteous and timely manner, providing clear information and ensuring a positive customer experience

What will you need to succeed?

Must haves:

• Minimum 2 years experience working effectively in an environment that requires data manipulation involving accurately inputting, verifying, and managing data

• Proven ability to handle volume work in a fast-paced environment
• Organizational and time management skills
• Strong typing skills, exceptional attention to detail, with a focus on accuracy and precision to maintain data integrity
• Excellent communication and customer service skills, with a proactive approach to problem-solving
• Strong mathematical skills and knowledge of Microsoft Office products, including advanced Excel

Nice to have:

• Experience in benefits and retirement, with expertise in policies related to Defined Benefit Pensions or Group Annuities and Payroll Accounting
• Post-secondary education
• Proficiency in French

What’s in it for you? 

• A dynamic and supportive work environment, with opportunities for growth and development
• A collaborative team culture, with a focus on open communication and mutual respect
• Competitive compensation, with recognition and rewards for outstanding performance
• Flexible work/life balance options
• RBCI software tools to boost your productivity

RBC Insurance is an organization that succeeds by bringing out the best in its people. You’ll be part of a supportive, inclusive team that shares common values – including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives – so you can focus on what you can do best – putting clients first.

Job Skills

Bank Accounts, Branch Banking, Communication, Customer Needs, Customer Service, Customer Success, Decision Making, Detail-Oriented, Taking Ownership

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2025-12-15

Application Deadline:

2026-01-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$41,000.00 - $65,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.