Posted:
12/4/2024, 3:38:00 PM
Location(s):
Jilin, China ⋅ Kuancheng District, Jilin, China
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Job Description:
Job Description (Top 5) :
Responsibilities:
Maintains a first-class level of customer service ensuring that all customers are responded to and problems are addressed in a timely, efficient and professional manner. Install, upgrade, support and troubleshoot Windows Operating System and application such as Microsoft office, Adobe and any other authorized desktop application. Perform smart hands and eyes for Infrastructure Remote support (L2) across the region Regional coordination with third party suppliers
Job Requirement (Top 5) :
Diploma or Degree in IT / IS discipline or equivalent At least two years’ experience in end user support Very good support knowledge in Microsoft Operation System Very good support knowledge in MS Windows OS and Office suite of product Basic knowledge in IT Infrastructure (Network topologies, VPN, Server etc.) enough to isolate end user problems.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Website: https://ioscm.com/
Headquarter Location: Newcastle Upon Tyne, Newcastle upon Tyne, United Kingdom
Year Founded: 2012
Industries: E-Learning ⋅ Education ⋅ Logistics ⋅ Procurement ⋅ Supply Chain Management ⋅ Warehousing