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This Position reports to:

Global Continuous Improvement Manager

 

This role is part of the Global Quality and Continuous Improvement team. The Continuous Improvement Senior Consultant will support Global HR Operations Leadership Team and HR Operations Teams by managing projects, process improvements and various change initiatives. The role involves project leadership, stakeholder management, and promoting a culture of continuous improvement.

The work model for the role is: hybrid.

This role is contributing to the Quality & Continuous Improvement, HR Operational Services.

You will be mainly accountable for:

• Supporting Continuous Improvement initiatives at Global, Regional or local level for the HR Operations Organization.
• Leading the assigned initiatives from End To End perspective (planning, coordinating, monitoring progress and risks, acting on mitigation, ensuring objectives and deliverables are met, as per defined requirements).
• Supporting Global and Regional projects within the HR Operations organization (appropriate stakeholder management to ensure their expectations are managed and buy-in is ensured).
• Supporting the HR Operations Leadership in business management specific topics, support the identification and elimination of unnecessary complexity within business processes and of better ways of working.
• Ensuring proper documentation of the projects driven as per the corresponding methodology (PM/ Lean Six Sigma).
• Analyzing performance and operational data to identify improvement opportunities.
• Collaborating with HR Operations teams to identify and implement process optimization initiatives.
• Developing, maintaining, and enhancing the Continuous Improvement framework, including tools and methodologies.
• Promoting a Continuous Improvement mindset within the organization by training and supporting employees in CI and Project Management practices.
• Mentoring junior CI team members, advancing skill development and collaboration.

Qualifications for the role:

• 5+ years of experience in HR operations, HR service delivery, HR shared services, or a similar role with an extensive focus on process improvement and customer experience. Demonstrated experience in designing, implementing, and optimizing HR processes.
• You have advanced project management skills and a comprehensive command of Six Sigma and Lean methodologies (certification is a plus).
• You have solid analytical skills, with the ability to analyze and visualize data to provide actionable insights.
• You know how to work with HR systems like ServiceNow, Workday, or similar tools, and you understand how HR operations run in these systems.
• You are committed to creating customer-focused solutions, with the ability to translate customer requirements into impactful initiatives and outcomes.
• You demonstrate effective English verbal and written communication skills, interacting with diverse stakeholders, managers, and subject matter experts in a professional manner.
• You demonstrate a structured and detail-oriented approach to work, showcasing effective self-organization and a focus on meeting deadlines.
• You are a creative thinker who can solve problems and handle several tasks at once.

 

Your benefits:

• Enjoy a stable employment in a company with a long history in innovation and technology.
• Collaborate with experienced experts in an international environment.
• Seize individual development and training opportunities, from job specific to soft skills.
• Private medical care (including offers for family members) and life insurance.
• Receive attractive remuneration based on your experience and skills, and other financial benefits, such as annual bonus and internal share purchase program.
• Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.