Posted:
10/9/2024, 5:37:16 AM
Location(s):
New Jersey, United States ⋅ Bridgewater Township, New Jersey, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Hybrid
WHO WE ARE:
Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights, the Policygenius marketplace, and market-leading products including SmartOffice, AnnuityNet, LifeSpeed, WinFlex, TPP, VitalSales Suite, and Exchange Consulting, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike — and enabling more people to protect their financial futures along the way. Zinnia has over $173.7 billion in assets under administration across 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
WHO YOU ARE:
As Director, Client Account Manager, lead and manage key client delivery relationships, working to collaborate for a Zinnia-first mindset. Drive overall client and end-customer experience, measuring success through client satisfaction, strategic leadership, and optimized client support. Guide with strategic advisory and execution expertise, acting as a strong advocate for the client within Zinnia, defining and implementing new metrics in collaboration with the delivery management team. Develop relationships with key client executives, serving as a trusted business and Zinnia advisor, fostering trust and confidence, and presenting a comprehensive view of Zinnia's services, products, and technology for client leverage.
The role requires significant oversight, planning, critical thinking, and consultative skills, leveraged by collaborating with some of the most senior decision makers within Zinnia and our client’s organizations. This role is enabled by all Zinnia functions including and not limited to Business Operations and Services, Technology and Delivery Services, Finance and Zinnia executive leadership; forming a single point of client ownership and accountability to drive mutually beneficial relationships.
WHAT YOU’LL DO:
This role will become an extended part of our client’s leadership team including responsibility for client joint governance and prioritization.
WHAT YOU’LL NEED:
WHAT’S IN IT FOR YOU?
Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, profit sharing, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. The expected salary range for this position is $180,000 - $220,000, dependent on skills and location. The salary range is a good faith estimate based on what a successful candidate might be paid in certain Company locations. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual’s skills, education, experience, training, and geographic location and may be above or below the stated amounts. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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Website: https://zinnia.com/
Headquarter Location: Topeka, Kansas, United States
Employee Count: 1001-5000
Year Founded: 2005
IPO Status: Private
Industries: Consulting ⋅ Insurance ⋅ InsurTech ⋅ Life Insurance ⋅ SaaS