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Job Function / Summary:

Closes all mortgage loans for secondary and in-house portfolio products by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Reviews application/Loan approval for completeness, accuracy and proper approval

• Reviews approved mortgage loan to determine conditions that must be met prior to closing, such as purchase of private mortgage insurance.

• Calls borrower, real estate broker, and title company to request specified documents, such as receipt for payment of outstanding tax bill.

• Coordinates with outside attorney, vendor, etc. to obtain documents based on conditions of loan approval and type of financing

• Assembles package of Mortgage documents and supporting documents received

• Verifies accuracy and consistency of specifications on documents, such as title abstract and insurance forms

• Evaluates package and communicates any issues to loan originator and/or processor that impacts loan closing

• Assists in correction of issues impacting closing

• Identifies legal, policy and documentation deficiencies and determines method to be used to correct deficiencies

• Enters numbers and calculates loan interest and principal payment, and closing costs

• Assembles documents for delivery to title company, real estate broker, lending officer and/or attorney for closing

• Delivers ready-to-close package to attorney by electronic delivery through computer system

• Calls borrower, broker, and other specified individuals to arrange time and date for closing

• Assists attorney with any questions regarding conditions of loan closing

• Answers questions from borrower, originator, etc. regarding closing requirements

• Evaluates documentation on various escrowed items to determine compliance with company policies and procedures

• Calculates final figures for HUD settlement statement and instructs attorney accordingly paying close attention to final HUD figures

• Records loan information in log and on government reporting forms

• Compiles closed loan forms for delivery to Mortgage Post Closers for sale to investors

Secondary Duties                                                  

• Assist Post Closing Department in audit process and shipping of closed loan files

• Back up front desk if Mortgage Support Specialist is out

• Assist Post Closing in scanning and retrieval of recorded final documents

Supervisory Responsibilities                                                   

This job has no supervisory responsibilities.

Minimum Required Education and/or Experience:                                                     

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

• Ability to work under stress and meet deadlines
• Ability to operate  related equipment to perform the essential job functions
• Ability to read and interpret a document if required to perform the essential job functions
• Ability to travel if required to perform the essential job functions
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions.  If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

This job description is only valid as of the date it was revised.  Please contact the HR Compensation Department to obtain the latest version. Information contained herein should be treated as confidential to Hancock Holding Company.

NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THE JOB AT ANY TIME

Equal Opportunity/Affirmative Action Employers.  All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.