Job Description

Primary responsibilities for this position include, but are not limited to, the following:

• Perform the reconciliation of complex accounts and prepare the customer contact by email or calls to discuss the overdue and payment plan
• Prepare the remittances in excel from which should be posted by BSC OtC Cash Application team
• Execute distribution of statement of accounts (SoA) and Dunning Letter to be sent to customers
• Maintain a close relationship with major market stakeholders to ensure complying with all activities including collections of past dues, repayments and resolution of unapplied cash receipts.
• Manage client's operations related to issue resolution
• Ensure compliance with internal control OtC procedures
• Have ownership of accountability for 3rd party and bankruptcy processes
• Partner with process owners to identify continuous improvement timeliness agreed
• Responsible for sharing executive summaries to major stakeholders
• Deliver and maintain process documentation (SOP & Work Instructions)

Education & Experience Required:

• University degree in Business Administration, Accounting or Finance
• Minimum of 2 years of experience in a finance or accounting department of a multinational company
• Strong knowledge of accounting, credit and collections experience required
• Problem solving and analytical skills with a proactive style to implement new processes
• Ability to work independently, capable of handling multiple projects and deadlines simultaneously

Language Requirements:

• Business-level English language skills (both speaking and writing) required

Skills Required

• Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
• ERP system experience and competency in SAP required
• Advance PC skills (MS Excel, Word, PowerPoint) required
• Proactive mindset and advanced problem-solving skill
• Customer Service to be able to take calls and communicate with customers

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

no

Job Posting End Date:

04/12/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.