Pharmacy Technician - Home Delivery Call Center

Posted:
10/28/2025, 2:32:36 AM

Location(s):
Ohio, United States ⋅ Beachwood, Ohio, United States ⋅ West Virginia, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Medical, Clinical & Veterinary

Workplace Type:
Hybrid

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Pharmacy Technician - Home Delivery Call Center

                        

Location

Cleveland

                    

Facility

Remote Location

                     

Department

Specialty Pharmacy-Pharmacy

                      

Job Code

C14013

                     

Shift

Day/Evening Rotation

                       

Schedule

7:00am-6:00pm

                       

Job Summary

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

A Pharmacy Technician in our Home Delivery Call Center provides distributive pharmacy services, assistance and support for the registered pharmacist in the ambulatory/outpatient setting.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

                         

Job Details

*This position is eligible for a sign-on bonus of $2,500* 

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

Cleveland Clinic’s Department of Pharmacy provides care for the diverse needs of more than 400,000 patients accessing Cleveland Clinic’s ambulatory pharmacies each year. This team consistently produces a positive financial contribution while achieving greater than 90% patient satisfaction scores. 

A caregiver in this position works eight-hour days, with availability from 7:00AM – 6:00PM. No Weekends or Holidays. Work onsite requirements per quarter.

First 90 days training is onsite at Cleveland Clinic Administrative Campus in Beachwood (CCAC Campus).

A caregiver who excels in this role will:  

  • Provide distributive pharmacy services, assistance and support for the pharmacist in an ambulatory/outpatient setting.  

  • Prepare prescription orders for dispensing to patients.  

  • Maintain inventory for the outpatient pharmacy.  

  • Assist with extemporaneous compounding of prescriptions and bulk compounding of prescriptions and over the counter items.  

  • Operate the point-of-sale cash register system.  

  • Monitor and act on reorder points, restock prescription and non-prescription area and remove expiring products.  

  • Provide multi-pharmacy support in assigned areas as needed.  

Minimum qualifications for the ideal future caregiver include:  

  • High School Diploma or GED 

  • Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) or the National Healthcare Association (NHA) required upon hire  

  • In addition to the above requirement, upon hire, it is required to hold an active registration through the Ohio Board of Pharmacy (OBOP) as either a Certified Pharmacy Technician, Registered Pharmacy Technician, or Pharmacy Technician Trainee

  • Please note: Caregivers with active Pharmacy Technician Trainee or Registered Pharmacy Technician registrations are required to update their registration to a Certified Pharmacy Technician registration with the OBOP within 6 months.

Preferred qualifications for the ideal future caregiver include:  

  • Six months of hospital experience  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Cleveland Clinic empowers caregivers to minimize the impacts of healthcare while optimizing patient outcomes and supporting the community. The Department of Pharmacy has a "Greening the Pharmacy" initiative with the goal of leading by example and acting as stewards of our natural resources for the wellbeing of all.      

Physical Requirements:

  • Typical physical demands include ability to perform the job while standing, reaching, stretching, stooping, and sitting for prolonged times; manual dexterity sufficient to perform computer, dispensing functions of the job; ability to lift up to 20 lbs. while walking, stooping, bending and reaching.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities