Location:

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

As a member of the Employee Relations Team, the Employee Relations Specialist serves as the first point of contact to respond to employee inquires and leadership requests, by assessing and triaging issues, identifying solutions, and escalating appropriately.

Responsibilities:

Provides administrative support related to the full body of work performed by the Employee Relations Team.Demonstrates and maintains strong knowledge and expertise in company’s policies and procedures.Provides first point of contact resolution on inquiries such as policy interpretation, Human Resources (HR) policies and procedures guidance.Assesses and triages Employee Relations issues.Communicates and collaborates effectively with employees and leaders to understand their concerns.Acts as the first point of contact for employees and leaders on Employee Relations issues.Maintains the Employee Relations shared folder to ensure it is properly organized, access permissions are set correctly, and that the content is regularly updated.

Competencies:

ACCOUNTABILITY, ACCURACY, CUSTOMER SERVICE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, WORKLOAD MANAGEMENT

Education and Certification Requirements:

Associates (Required)

Additional Job Information:

Complexity of Work: This position requires good judgement, to work with minimal supervision, and to work in an emotionally stressful environment while consistently taking appropriate action. Strong knowledge or understanding of HR policies and/or Employment laws. Ability to manage multiple tasks and work between multiple systems simultaneously and effectively prioritize own workload. Outstanding communication skills both written and verbal, with excellent interpersonal skills and the ability to converse at various levels of the organization across multiple backgrounds and cultures. Good listening and consultation skills. Proficiency in MS Office Tools. A strong eye for details and accuracy. Well-developed critical thinking and decision-making skills along with excellent problem-solving abilities. Sound approach and understanding of the importance to maintain sensitive and confidential information. Required Work Experience: One (1) year of demonstrated work experience in HR or similar field.

Working Conditions and Physical Requirements:

• Bending and Stooping =20%
• Climbing =20%
• Keyboard Entry =60%
• Kneeling =20%
• Lifting/Carrying  Patients =0%
• Lifting or Carrying 0 - 25 lbs Non-Patient =20%
• Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient =40%
• Lifting or Carrying  > 75 lbs Non-Patient =20%
• Pushing or Pulling 0 - 25 lbs Non-Patient =40%
• Pushing or Pulling 26 - 75 lbs Non-Patient =20%
• Pushing or Pulling > 75 lbs Non-Patient =20%
• Reaching =20%
• Repetitive Movement Foot/Leg =20%
• Repetitive Movement Hand/Arm =20%
• Running =20%
• Sitting =40%
• Squatting =20%
• Standing =40%
• Walking =40%
• Audible Speech =60%
• Hearing Acuity =60%
• Smelling Acuity =60%
• Taste Discrimination =0%
• Depth Perception =60%
• Distinguish Color =60%
• Seeing - Far =60%
• Seeing - Near =60%
• Bio hazardous Waste =0%
• Biological Hazards - Respiratory =0%
• Biological Hazards - Skin or Ingestion =0%
• Blood and/or Bodily Fluids =0%
• Communicable  Diseases and/or Pathogens =0%
• Asbestos =0%
• Cytotoxic Chemicals =0%
• Dust =0%
• Gas/Vapors/Fumes =0%
• Hazardous Chemicals =0%
• Hazardous Medication =0%
• Latex =0%
• Computer Monitor =60%
• Domestic Animals =20%
• Extreme Heat/Cold =20%
• Fire Risk =20%
• Hazardous Noise =20%
• Heating Devices =0%
• Hypoxia =0%
• Laser/High Intensity Lights =0%
• Magnetic Fields =0%
• Moving Mechanical Parts =0%
• Needles/Sharp  Objects =0%
• Potential Electric Shock =0%
• Potential for Physical Assault =0%
• Radiation =0%
• Sudden Decompression During Flights =0%
• Unprotected Heights =0%
• Wet or Slippery Surfaces =20%

Shift:

Primarily for office workers - not eligible for shift differential

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.

Employment is subject to post offer, pre-placement assessment, including drug testing.

If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email [email protected]