Sr Supv/Sr Analyst- Cash Processing (Hybrid)

Posted:
8/25/2024, 9:26:11 PM

Location(s):
Shah Alam, Selangor, Malaysia ⋅ Selangor, Malaysia

Experience Level(s):
Senior

Field(s):
Customer Success & Support

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Sr Supv/Sr Analyst- Cash Processing (Hybrid) (Internal Job Title: Cash & Collateral Mgmt Sr Supv - C11) based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life.

The Cash Processing Sr Supv provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams. Full supervisory responsibilities. Including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

In this role, you’re expected to:

  • Responsible for the efficient end to end process for Cash & Payment Operations , ensure client deliverables are met within the target deadline , meet the deadline set by internal stakeholders like Treasury in ensuring funding and cash flow are properly positioned.
  • Involve in sanction queue monitoring and disposition, daily cash reconciliation, investigate cash related issues.
  • Establish controls for all cash movements and cash usage and coordinate activities with auditing functions
  • Play a significant role in developing and coordinating data processing systems as they relate to both the cash management group and the entire treasury function along with the collateral operations group
  • Applies professional judgment, analytical thinking and knowledge of data analysis tools and methodologies to make recommendations to senior management to support process improvement
  • Day-to-day focus is on resolution of complex cash , payments and FX settlements issues, where expertise is required to interpret against policies, guidelines or processes
  • Applies judgment when interpreting data, preparing reports, and presents findings to management
  • Makes resolution recommendations based on identified trends and facts
  • Participates in, and supports the implementation of, projects as assigned, applies project management skills to support initiatives
  • Interprets data and makes recommendations for the launch of new products/ services and upgraded platforms that supports Cash & Payments functions
  • Demonstrates a strong understanding of the Cash & Payments  processes to identify policy gaps and formulate policies to support the streamlining of related work processes
  • Minimizes risk to the bank through a solid understanding of procedural requirements - provides solutions to reduce errors, and to adhere to audit and control policies
  • Timely management, escalation and resolution of all requests / inquiries / issues / errors
  • Applies a solid understanding of how the team and area integrate with others (middle office, settlements, control, etc.) in accomplishing the objectives of the sub-unit, and the wider Operations group
  • Provides informal guidance and/or on-the-job-training to new team members
  • Utilizes advanced communication, interpersonal and diplomacy skills to interact with colleagues, management and internal/external clients, in order to exchange potentially complex/sensitive information in a concise and logical way, while being sensitive to audience diversity.
  • Has direct interaction with external customers to disseminate or explain information
  • Individuals at this level usually have full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts, representing a unit or team on cross-functional processes or project deliverables at a broader level.
  • Performs other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

  • Min 5 years relevant experience
  • Individuals who are emerging as an expert in a specific skill set, business area or product but who remain focused primarily on daily execution
  • Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash and Collateral Management

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Time Type:

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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