Job Title: Trust & Safety Associate - German
(3 days of Remote Work per week)
 

Roles & Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.

Your expected interactions are within your own team and direct supervisor.

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.

The decisions that you make would impact your own work.

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.

What would you do:

What would you do Enables a superior brand experience, accelerates responsible growth and creates a secure environment.

Identify the spam content to provide genuine search results.

Help the victims to remove their videos/photographs from global sites.

Remove the Personal Identifiable information reported by the user from various search results.

Addressing ad blocking through improving ad experiences across the web.
Review websites product listings and merchant center accounts to ensure compliance with the Client Shopping policies and quality standards.
Review web pages and tag the Landing Page based on the content on the page for Client to display the right content to the relevant audience Review videos and decide whether it can be monetized.

Reviewing of photos, videos, and text based content and make judgments as to whether reviewed content is in violation of our Clients terms of services.

Skills Required:

Education Qualification: High School Diploma GED (Minimum)

Language Ability:

English B2 + German C1, Mandatory.

Office Location: Lisbon

What are we looking for:

Ability to work differing rotations shifts and non-standard work hours;

Excellent comprehension & communication in German & English;
Strong coping, emotional resilience, and stress-management skills;

Ability to perform duties objectively, taking in account client guidelines, devoid of inherent biases or personal beliefs;
Previous experience using Office tools;
Strong attention to detail;
Previous experience in contact center or with positions related to Legal Operations or Customer Service is a +.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Declaração de Igualdade de Oportunidades de Emprego

Acreditamos que ninguém deve ser discriminado por suas diferenças. Todas as decisões de contratação devem ser tomadas sem distinção de idade, raça, credo, cor, religião, sexo, nacionalidade, ascendência, deficiência, condição de veterano militar, orientação sexual, identidade ou expressão de gênero, informação genética, estado civil, cidadania ou qualquer outra condição protegida pela legislação aplicável. Nossa rica diversidade nos torna mais inovadores, competitivos e criativos, o que nos ajuda a atender melhor nossos clientes e nossas comunidades.