PRIMARY RESPONSIBILITIES

• Performs data processing for all studies
• Review, process, track and monitor all data received from clinical sites
• Verify data transmittal form is complete and accurate and appropriate media is enclosed
• Verify upon login that data received is the expected data based on project protocol and  previous patient identifiers
• Receipt data and perform data entry
• Load image data into study database and perform image preparations
• Review data discrepancies and resolve or route to study team as necessary
• Process web  submission data
• Communicate with study teams as needed to obtain information

Maintains client (internal and external) satisfaction by:

• Processing all study related data in a timely manner
• Generating site communication in a timely manner
• Responding to inquiries in a professional, courteous and timely manner

Assists team members by:

• Working on departmental initiatives
• Assisting staff with problem solving and troubleshooting issues
• Preparing workflow documents
• Sorting incoming faxes

SECONDARY RESPONSIBILITIES

Maintains Quality Service and Departmental Standards by:

• Reading, understanding and adhering to organizational Standard Operating Procedures (“SOP”)
• Assisting in establishing and enforcing departmental standards

Contributes to team effort by:

• Working with internal staff to resolve issues
• Data upload to proprietary databases
• Exploring new opportunities to add value to organization and departmental processes
• Study database maintenance (e.g., change of contact information)
• Preparing and shipping study supplies to sites
• Reviewing and approving departmental invoices
• Maintaining personnel binders
• Performing other duties as assigned

Maintains Technical and Industry Knowledge by:

• Attending  and participating in applicable company-sponsored training

QUALIFICATIONS:

Education:

• High School Graduate or Associate/Bachelor's Degree in bioscience, computer science, information technology or related field preferred

  Experience:

• Minimum one year experience with computer  hardware and software applications required
• Familiarity with PC-based computers and standard software packages including e-mail, word processors, spreadsheets and databases.
• Familiarity with network navigation and file saving conventions
• Experience in moving/copying files and folders
• Knowledge of the drug development/clinical trials process/basic clinical research and/or experience working in a pharmaceutical environment preferred

Additional skill set:

• Ability to work in group setting and independently; ability to adjust to changing priorities
• Excellent attention to detail and orientation toward meticulous work
• Strong interpersonal and communication skills, both verbal and written
• Strong  documentation and organizational  skills
• Ability to project and maintain a professional and positive attitude

WORKING CONDITIONS:

Travel: 0-5% Lifting: Lifting:  0-50lbs

Other:  Computer work for long periods of time