JOB DESCRIPTION:

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.  

Working at Abbott  

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:  

• Career development with an international company where you can grow the career you dream of. 
• Competitive remuneration package including company car, private Medical & Life plan, Pension Plan and continuous learning opportunities within an excellent multinational working environment.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.  
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity  

For our Core Diagnostics Division CDx we are currently looking for an experienced professional, who would like to join our technical team in Poland as a Technical Application Specialist. This is a field-based role requiring daily travelling across assigned territory.

We are preferably looking for a person located in Poland North-West area (Poznan, Lodz, Gdansk, Bydgoszcz, Torun, Wroclaw).

The Applications Specialist will be responsible for delivering onsite operators training and coaching, as well as providing on site assay implementation and applications support. Success in this role is measured by customer satisfaction score (NPS), service KPIs achievements and resolution rates.

What You'll do:

• Deliver on-site customer operators training.
• Perform new instrument assay implementation.
• Perform on-site assay investigation, troubleshooting and operator training or coaching.
• Provide on-site installation support, customer training, validation and verification.
• Ensure close cooperation and communication with local teams and global experts team.
• Provide escalation support including short term on-site visits.
• Provide feedback and input to implement bug fixes and improvements.
• Implementation support of new processes and procedures for new product launches.

Required qualifications and background:

• Bachelor / Engineering degree (medical, biology, chemistry or medical technology preferred).
• Proven track record in a similar position, supported by management and customer references.
• Successful engagement with customers, especially lab staff.
• Strong experience in use of analytical tools and software.
• Native Polish and good English.
• Strong team player with can-do attitude.
• Result-oriented working style, ability to set priorities and to maintain focus when under pressure.
• Ability to travel on regular basis.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. 

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. 

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

CRLB Core Lab

        

LOCATION:

Poland > Park Postepu : Building B

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 75 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable