Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Security Operations Center Security Manager works within general direction and will assume primary responsibility for monitoring internal and external security events with potential impact on Sr. Leadership, staff, business assets, reputation, and/or facilities. This individual will utilize analytic and problem-solving skills to resolve security and access control requirements for employees, contractors, and visitors throughout Comcast’s facilities. Security Operations Center Supervisor will provide supervision over security contractors, the Security Operations Center (SOC), program oversight, process implementation and improvement, technical and project management, alarm monitoring, and critical incident response management.



The Security Operations Center Security Manager serves as the hub for managing the monitoring, analysis, and interpretation of risks and threats that may affect the business and ensure all systems, both hardware and software, are functioning properly throughout the SOC environment, and immediately notify appropriate stakeholders when they are not.



The Security Operations Center Security Manager performs analysis, planning, and provides directions to ensure that the SOC delivers maximum value to the business and provides training and develop Standard Operating Procedures for personnel assigned to the SOC to facilitate effective performance.

The Security Operations Center Security Manager must Identify and communicate daily all critical items requiring the attention of senior management and coordinate with Security Operations to provide necessary documentation and support.

The Security Operations Center Security Manager will assist in the program development for scheduling the maintenance and troubleshooting of software systems with a focus on preventative maintenance and early detection of potential issues and assist in identifying new technologies and upgrades for existing systems.

The Security Operations Center Security Manager will assume responsibility for identifying and scheduling all appropriate certifications and inspections of the SOC, its systems, personnel and functions and ensure procedures and protocols are in place that enable the timely and effective response to, and management of, incidents, alarms, notifications, calls and other activities related to the SOC and its role as a central monitoring station for Comcast.

Job Description

Core Responsibilities

​Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Attendance Management, Scheduling, Teamwork

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.