Overnight Resort Front Office Agent (Start Date No Earlier Than January 20, 2025)

Posted:
7/7/2024, 5:00:00 PM

Location(s):
Orlando, Florida, United States ⋅ Florida, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

  • We offer excellent benefits and perks including one free meal per shift and free theme park access.

  • We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

  • We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

  • We invest in training and development opportunities for all team members.

  • We promote social responsibility by being a good neighbor in the community.

  • We care for you, just as we care for others.

Position Start Date No Earlier Than January 20, 2025

Preferred Qualifications: 

  • Basic English language communications required. 

  • Excellent customer service skills. 

  • Basic computer skills; Opera experience preferred. 

  • Requires full availability including days, nights, weekends, and holidays. 

Responsibilities: 

  • Ability to stand for an eight-hour shift. 

  • Welcomes and registers guests in an outstandingly friendly, professional, efficient manner. 

  • Obtains necessary credit and payment information from guests. 

  • Perform check-out and cash handling activities in accordance with cash handling procedures. 

  • Other duties as assigned.