Junior IT Support & Help Desk Specialist

Posted:
6/17/2024, 6:09:19 PM

Location(s):
Tokyo, Japan

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
On-site

As a Junior IT Support team member, you will provide technical support to users of various technologies including desktop PCs, notebook PCs, mobile devices, network printers, and other office equipment. You will assist in IT projects,  improve service quality through documentation and process improvements, and support daily IT operations.
Work Location
Tatsumi office: 3-8-5 Tatsumi, Koto-ku, Tokyo, 135-0053 Japan

Working Hours
8:45~17:45 (Includes 1-hour break)

Holidays
2 full days off per a week (Saturday, Sunday)
Holidays scheduled on the Company’s calendar
Paid Leaves
Congratulation/Condolence, Maternity/Childcare, Family Caregiver Leave

Expected Salary
Flexible depending on experience and skills

Benefits
Commuting Allowance
Social Insurance
No dress code (You can dress casually)
Buffet lunch (Free) ⇒Check in Mujin blog
Drinks and Snacks (Free) / High-end coffee machine (Free) ⇒Check in Mujin blog
Gym facilities in the office⇒Check in Mujin blog

Location
3-8-5 Tatsumi, Koto-ku, Tokyo 135-0053, Japan
Nearest Station: Tatsumi Station, Shinonome Station

Work Hours
8:45 - 17:45 (with a 60-minute break)

Salary
・Flexible, depending on experience and skills
・Salary revision twice a year
・Additional bonuses or incentives may be available based on performance

Holidays
・Two days off per week (Every Saturday and Sunday)
・Annual paid leave
・Year-end vacations
・Celebration or condolence leave
・Family caregiver leave
・Maternity leave
・Childcare leave
・Other holidays as defined by the company

Company Benefits
・Flexible dress code policy
・Commuting allowance
・Social insurance (including Employment, Industrial Accident Compensation, Health Insurance, and Pension)
・Monthly team dinner support

Relocation Support
If you relocate from outside of Japan, we will provide the following support.
・Visa sponsorship
・One-way flight to Japan
・Shipping expenses covered up to a specified limit
・Temporary housing assist
・Permanent housing assist

Mujin

Website: https://www.mujin.co.jp/

Headquarter Location: Tokyo, Tokyo, Japan

Employee Count: 101-250

Year Founded: 2011

IPO Status: Private

Last Funding Type: Series C

Industries: Computer Vision ⋅ Enterprise Software ⋅ Industrial Automation ⋅ Logistics ⋅ Manufacturing ⋅ Robotics