About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com

About our Team:

About the Role

This position is responsible for managing the delivery of contracted services to clients, ensuring that service level agreements (SLAs) and key performance indicators (KPIs) outlined in contracts are consistently met or exceeded. The role involves overseeing project schedules, budgets, risks, and scopes of work, while ensuring operational teams and subcontractors clearly understand client expectations. It requires a proactive approach to client relationship management and business development within existing accounts.

Responsibilities

• Ensure contracted services are delivered in alignment with SLAs and KPIs.
• Experience 40 Act Funds Bluesky regulatory compliance
• Knowledge of Form NF, Regulation D, and Collective Trust
• Maintain strict control over project timelines, budgets, risks, and scope.
• Communicate client requirements effectively to operational teams and subcontractors.
• Build and sustain strong client relationships, offering daily support and guidance.
• Promote organizational capabilities and identify potential sales opportunities.
• Collaborate with account managers to secure contract extensions or additional business.
• Manage contracts of varying lengths and strategic importance.

Requirements

• Specialized or multi-skilled expertise developed through job-related training and substantial on-the-job experience.
• Ability to work independently with limited supervision.
• Excellent project management and client engagement skills.
• Proven ability to identify and act on business development opportunities.
• Experience managing service delivery in a client-facing environment.

U.S. National Base Pay Range: $39,600 - $66,100. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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