Posted:
9/26/2024, 8:23:12 PM
Location(s):
England, United Kingdom
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Medical, Clinical & Veterinary
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Title: Veterinary Receptionist (Weekends)
Salary: £11.56 per hour
Location: Village Vet, Milton
Job Type: Permanent, Part-time
Hours: Average 8.5 hours per week
Shifts: Alternate weekends (2:4) working both Saturday and Sunday 9:00 to 18:00
Village Vet is looking for a caring, organised and motivated individual to join their exceptional front-of-house team.
Our front-of-house team is the face and voice of our business, making this role exceptionally valued within the team.
In this position, you will collaborate closely with our clinical team to ensure our clients and patients receive exceptional service and care.
Your role and responsibilities
Manage and deal with appointment bookings professionally and efficiently.
Support the business with a range of administrative duties.
Dispensing medication.
Able to work well in a fast-paced environment and still maintain a high level of customer service and complete all tasks to a high standard.
Show awareness of financial control within the practice.
Be happy to discuss financial issues with clients if needs be
Management of the practice diary to ensure all patients are booked in efficiently.
Maintain the highest professional and ethical standards.
Cleaning the consultation and waiting areas throughout the day.
Serving clients and taking payments, advising customers on products and services.
Banking duties.
Essential Skills, Knowledge and Experience
Must have previous customer-facing experience.
Strong administration and organisation skills.
Confident, committed and able to work well in pressured and emergency situations.
Confident using the telephone.
Reception or Client Care experience is desirable.
IT skills – confident in the use of Word, Excel and Outlook as a minimum.
Benefits
5 weeks holiday (pro rata) plus bank holidays and Birthday Leave
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
About Us
Village Vet is a well-established primary care practice group providing excellent levels of veterinary professional care across 30 practices covering London, Hertfordshire and Cambridgeshire.
Village Vet Milton is a very busy, progressive and forward thinking veterinary hospital. Open 24/7 365 days of the year, we pride ourselves on both our day to day and emergency veterinary care.
We also work closely with other local practices providing 24 hour support as their emergency veterinary provider
To submit your application, please click the 'Apply now' button at the top of the screen. Or, for any questions, contact Katie Riley on [email protected]
Salary Value: £11.56 per hour;
We are proud to be Linnaeus, part of Mars.
Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people.
Why Linnaeus?
- We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets
- We lead on sustainability and collectively drive positive change for people, pets and the planet
- We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion
- We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one.
We team up within our Mars family in partnership for a stronger future.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people.
If you would like to apply for this role, please click the ‘Apply’ button or for more information or please reach out directly to our Talent Acquisition team at [email protected]
Website: https://linnaeusgroup.co.uk/
Headquarter Location: Solihull, Solihull, United Kingdom
Employee Count: 1001-5000
Year Founded: 2014
IPO Status: Private
Industries: Health Care ⋅ Veterinary